
New to Contra
Ismael is ready for their next project!

I help SaaS and digital companies streamline onboarding, improve customer operations, and accelerate time-to-value.
I specialize in implementation support, workflow optimization, CRM cleanup, customer communication, and retention workflows.
Bilingual (FR/EN) with 9+ years experience in SaaS, E-commerce, telecom retention, and digital health.
$50 - $75/hr
Toronto, Canada
(GMT-5) Eastern Standard Time (EST), ±3 hours
Fluent in English and French