Hileena Gebreyesus

Recruitment breaks down when too much lives in people’s heads.

As teams scaled, I saw the same issues repeat: inconsistent handoffs, unclear ownership, and decisions depending on who happened to be online. So I documented the full recruitment workflow, step by step, into clear...

The leadership team needed clarity on ownership and decision-making as the company scaled. I implemented an Accountability Chart in Ninety (EOS) to clearly define roles, responsibilities, and ownership across departments. This eliminated overlap, reduced decision bottlenecks,...

The company needed to scale its SDR team fast, but onboarding was entirely manual. I designed a 7-module SDR training program with clear, repeatable SOPs for all incoming hires. The result: onboarding time reduced by one week and a smoother handoff for leadership. This is one module from the full training build.