Heni Bhungalia

Meet Heni

1 following

I help SaaS teams with adoption, retention, and workflows that have gotten messy or confusing. I watch session recordings, read feedback, check analytics, and talk to users, then hand over a ranked list of fixes with the evidence behind each. Past results: AI CRM onboarding completion from 17% to 50%, and a solar setup workflow cut from 22 inputs to 8. Start with a one-week workflow review.