Freelancers using Gorgias

Freelancers using GorgiasFreelancers using Gorgias

Projects People

Mohammed Shakil Mahmud

Dhaka, Bangladesh

Rockstar General Virtual Assistant & Customer Support Agent.

5.0: Rating

26: Followers

Rockstar General Virtual Assistant & Customer Support Agent.

Optimizing E-Commerce Product Listings for Maximum Visibility

E-Commerce Store Manager

Reliable Virtual Assistant for Admin Support & Task Management

My First Post

273

Gorgias(3)

Md. Mahadi Hasan

Barisal Division, Bangladesh

WordPress Expert, WooCommerce, SEO and Customer Support

Cover image for E-commerce Operations & Support Specialist

E-commerce Operations & Support Specialist for Peptide & Health Brands 🧬 Managing a peptide or health supplement store requires high accuracy, fast customer response, and seamless store operations. With hands-on experience handling operations for US-based peptide brands (like PeptixBio & AscendBioLabs), I help store owners maintain high CSAT and smooth daily workflows. What I bring to your brand: 🎧 Dedicated Support: Handling email, live chat, and ticketing with industry-specific understanding. 📦 Order & Logistics Tracking: Smooth handling of fulfillment inquiries, reshipments, and refunds. ⚙️ Help Desk Setup: Configuration and management on Gorgias, Zendesk, and Intercom. 📊 Store Operations: Daily WooCommerce/Shopify backend updates and inventory tracking. If you run a biotech, peptide, or supplement store and need an experienced specialist to handle your customer support and backend operations, let's connect! 📩 Send a direct message or book a call on Contra to discuss your store's needs. #PeptideEcommerce #EcommerceOperations #CustomerSupport #Gorgias #ShopifyExpert #WooCommerce #BiotechSupport #ContraFreelance

Cover image for Elevate Your E-commerce Customer Experience

Elevate Your E-commerce Customer Experience & Store Operations 🚀 Struggling to manage live chats, order inquiries, and store workflows while scaling your business? I help e-commerce brands streamline their operations and deliver 5-star customer support. What I can handle for your store: 🎧 Live Chat & Email Support: Fast, friendly, and solution-driven communication. 📦 Order Management: Seamless handling of tracking, refunds, and exchanges. ⚙️ Help Desk Setup: Configuration on Zendesk, Gorgias, Intercom, or native chat apps. 📊 Store Operations: Daily workflows to keep your backend running smoothly. Key Highlights: ⚡ Fast Response Time ⭐ High CSAT & Customer Loyalty ⚙️ Organized & Efficient Workflow Ready to boost customer satisfaction and free up your time? Send a direct message or book a call—let’s talk! #EcommerceSupport #CustomerSuccess #StoreOperations #VirtualAssistant #LiveChat #ShopifyExpert #WooCommerce #ContraFreelancer

133

Cover image for E-commerce / WordPress & Shopify

E-commerce / WordPress & Shopify Virtual Assistant Available for Remote Work!! I can assist with: 1. WordPress (WooCommerce) & Shopify Product Listing 2. Product Title & Description Optimization 3. Product Categories, Tags & Organization 4. Basic Product SEO (Image Alt Text & Permalinks) 5. Product & Collection Setup 6. SKU, Pricing & Product Data Entry 7. Custom Metafields & Product Attributes 8. Canva Product Graphics & Banners 9. Catalog Audits & Inventory Updates 10. Data Entry & Administrative Support I’m detail-oriented, organized, and dedicated to keeping your e-commerce store accurate and running smoothly. Feel free to connect or send me a message if you need reliable e-commerce support. #EcommerceVA #WordPress #Shopify #WooCommerce #VirtualAssistant #ProductListing #DataEntry #RemoteWork

177

Cover image for Corporate WordPress Website Development for

Corporate WordPress Website Development for Packaging Solutions Developed a professional corporate website for Viggo Pack using WordPress, specifically tailored to showcase industrial packaging solutions. The project focused on creating a clean, trustworthy, and informative user experience. Key features included a structured service/product overview, intuitive navigation for easy information access, and optimized contact forms for business inquiries. The site is fully mobile-responsive, performance-optimized, and built to reflect the brand's professional identity in the packaging industry.

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Gorgias(3)