Professional Background, Education & Certifications
Khalid Magdy
Professional Background | Khalid Magdy
English-Arabic Interpreter | Virtual Assistant | Operations Support
New Damietta, Egypt
This entry complements the executive support, CRM operations, customer service, and interpretation summaries on my profile. It records my additional experience, education, tools, and certifications.
CRM Tester | Sutherland Global Services | AT&T
September 2023 - April 2024
Performed user acceptance testing on Salesforce-based CRM systems.
Quality Assurance Specialist | VOIS Egypt | Vodafone UK
July 2020 - June 2022 | Alexandria, Egypt
Coordinated between customer service and technical teams, translating reported issues into clear technical requirements.
Performed functional, regression, and end-to-end testing for Vodafone UK services.
Earlier Sales Experience | Synrgix LLC
Telesales Representative | July 2021 - April 2024
Cold calling, lead qualification, and CRM follow-ups. Sales Representative | July 2019 - May 2020
Lead generation and client relationships across real estate, software, and solar.
Education
Bachelor of Business Administration and Computer Science
Delta Academy, Mansoura | 2017 - 2020
Certifications
Google Ads for Beginners - Level 3 (Google)
ALX Virtual Assistant - Level 10 (ALX)
Tools
Salesforce, HubSpot, Zoho, GoHighLevel, Gorgias, Microsoft Office, Google Workspace, and video-call platforms.
Languages
Arabic - Native | English - Fluent
Contact
khalidmgab@gmail.com
LinkedIn: linkedin.com/in/khalidmgab
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Posted Oct 21, 2026
Additional CRM testing, quality assurance, and sales experience, plus education, certifications, languages, and tools from my CV.
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Clients
Sutherland Global Services
