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Jeffery Williams's avatar
Jeffery Williams
Colorado Springs, USA
Senior Enterprise AI Architect & Operational Intelligence
New to Contra
Senior Enterprise AI Architect & Operational Intelligence
Cover image for Architected and developed a complex
Architected and developed a complex enterprise commission management and sales compensation platform tightly integrated with Epicor Prophet 21 for a large multi-division industrial distribution organization. The platform automated highly customized commission calculations across multiple business units using configurable rule matrices based on gross sales, margin percentages, product classes, payment collection thresholds, sales goals, rebates, shipping adjustments, commission splits, and period-over-period performance metrics. The system replaced fragmented manual commission processes with a centralized operational platform featuring approval workflows, audit tracking, dynamic commission matrices, configurable overrides, role-based security, payroll integration readiness, and near real-time invoice and commission visibility. Designed for long-term scalability and acquisition growth, the architecture supports company-specific commission policies, future drag-and-drop integration mapping, and highly flexible business-rule configuration across evolving organizational structures. Responsibilities included enterprise architecture, SQL Server-based backend design, operational workflow engineering, ERP integration strategy, configurable rules-engine development, financial systems automation, data modeling, and executive operational reporting.
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Cover image for AI-driven shared delivery and logistics
AI-driven shared delivery and logistics platform designed to help independent restaurants maximize delivery capacity, reduce idle labor costs, and create new revenue opportunities through collaborative resource sharing. The platform intelligently coordinates delivery demand between participating establishments, allowing nearby restaurants to share available drivers during peak periods while maintaining operational control, surge pricing flexibility, and delivery acceptance rules. By optimizing route utilization and balancing excess demand across local partners, restaurants can improve delivery performance without maintaining excess staffing. The system also introduces AI-assisted route commerce, enabling customers to discover and add menu items from participating restaurants along their delivery route, creating expanded ordering options, increased average order value, and commission-based cross-restaurant revenue opportunities. Focused on operational efficiency, AI-driven logistics, dynamic delivery optimization, and real-world multi-business collaboration.
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Cover image for DealForge AI is an intelligent
DealForge AI is an intelligent CRM and revenue operations platform designed to move beyond traditional contact management into AI-assisted sales orchestration and operational intelligence. The platform automatically enriches companies and contacts using public web data, press releases, LinkedIn signals, news sources, and company websites while continuously discovering additional decision-makers aligned to targeted products and services. The system combines AI-driven lead grading, opportunity prioritization, competitive intelligence, predictive sales insights, and adaptive engagement workflows to help organizations focus on the highest-probability opportunities. DealForge AI tracks historical sales behavior, objections, vertical trends, average deal characteristics, and purchasing patterns to refine lead prioritization and outreach strategy over time. Features include AI-assisted call guidance, dynamic email and solicitation scripting, multi-pass company intelligence analysis, configurable scoring models, workflow automation, Office 365 integration, executive contact discovery, and real-time sales engagement support. The platform functions as an operational intelligence layer for sales organizations, helping teams understand not only who to pursue, but how to engage them effectively based on contextual business signals and learned behavioral patterns.
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Cover image for AI-driven business development and operational
AI-driven business development and operational intelligence platform developed for civil engineering and infrastructure firms. The system consolidates procurement data, municipal planning signals, funding intelligence, meeting minutes, and competitive insights into a unified decision-support platform designed to identify opportunities earlier in the lifecycle before formal procurement release. Built with integrated AI scoring, workflow automation, market analysis, GIS visualization, competitor intelligence, and executive reporting to support strategic growth, go/no-go evaluation, and operational forecasting across regional markets.
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Active Directory(1)
Ezra Rayburn's avatar
Ezra Rayburn
Jerusalem, Israel
55% Supprt Reduction | 5X Salesforce Cert & IAM n8n Archtect
New to Contra
55% Supprt Reduction | 5X Salesforce Cert & IAM n8n Archtect
Cover image for Technical Exhibit: Windows Server 2025 Enterprise Simulation:
Technical Exhibit: Windows Server 2025 Enterprise Simulation:
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Cover image for Technical Exhibit: Windows Server 2025
Technical Exhibit: Windows Server 2025 Enterprise Simulation: Active Server Manager dashboard for a simulated 600-user environment. This infrastructure serves as a high-fidelity sandbox where I stress test SAML Single Sign On (SSO) handshakes, JIT provisioning schemas, and AGDLP nesting strategies before moving configurations into client production Orgs. This Proof of Work ensures zero downtime deployments and 100% attribute parity between Directory Services and Salesforce.
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Cover image for The Problem: Revenue generating roles
The Problem: Revenue generating roles were vulnerable to credential theft. The organization needed to harden its security perimeter without disrupting sales velocity or user experience. The Solution: Implemented Multi Factor Authentication (MFA) via Salesforce Authenticator and IP Whitelisting. I applied Privileged Access Management (PAM) to high value Service Accounts and configured Fine Grained Password Policies (FGPP). The Impact: 100% MFA compliance for all production and staging environments. Secured high value Service Accounts via Interactive Logon Restrictions. Zero disruption to the Revenue Engine during security hardening.
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Cover image for 55% Support Reduction via Automated
55% Support Reduction via Automated Salesforce Provisioning The Problem: High growth scaling creates Admin Debt. Manual onboarding for 600+ users was stalling innovation, creating security gaps, and flooding IT with tickets. The Solution: I built a secure, automated bridge between Directory Services and Salesforce. Using JIT (Just-in-Time) provisioning and SAML based SSO, I mapped user attributes (Department, Title, Federation ID) to automate access from the first productive hour. The Impact: 55% reduction in access related support ticket volume. Eliminated manual onboarding friction for a 600 user environment. Hardened security posture by ensuring precise, automated access.
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Active Directory(4)
Jimwel Mendoza's avatar
Jimwel Mendoza
Philippines
Expert IT & Cybersecurity for Healthcare Solutions 🛡️
Expert IT & Cybersecurity for Healthcare Solutions 🛡️
Cover image for Cyber Security Analyst
Cyber Security Analyst
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Cover image for Senior Dispatch Analyst
Senior Dispatch Analyst
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Cover image for Software Engineer
Software Engineer
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Active Directory(2)
Sean Marcucci's avatar
Sean Marcucci
Holland, USA
Small business tech partner for websites and IT support
New to Contra
Small business tech partner for websites and IT support
Cover image for I recently helped a client overhaul their small business IT ...
I recently helped a client overhaul their small business IT stack. The work included cleaning up their Active Directory, tightening security, reorganizing shared drives, and improving their onboarding workflow. I also introduced some lightweight automation to reduce repetitive tasks and make day to day support easier. It has been rewarding to see how a few well planned changes can remove friction for an entire team.
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Cover image for I’m in the middle of a Microsoft 365 migration for a small b...
I’m in the middle of a Microsoft 365 migration for a small business client. This project includes user onboarding, email and file migration, policy cleanup, and security upgrades like MFA and conditional access. I’m also standardizing their device setup and rolling out clear documentation so the team can work more efficiently once everything is moved. It has been a great opportunity to combine hands-on support with process improvement.
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Cover image for I’m also working on a personal project called Doom With a Br...
I’m also working on a personal project called Doom With a Broom, a small game I am building as both a practice piece and a portfolio project. The player takes on the role of a janitor who wakes up from a nap in his favorite broom closet only to discover that the ship has been overrun by aliens and rogue robots. Armed with his trusty mop, he has to fight his way to the docking bay and escape. Right now the game is in a text based phase while I focus on building solid mechanics. I have the basic framework in place, including a simple UI, player and enemy classes, combat logic, and button driven events that log action messages. Phase two will introduce graphics and a more polished interface as I continue to iterate on the design.
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Cover image for I’m excited to share a project I have in progress right now....
I’m excited to share a project I have in progress right now. I’m building a full website for Sashay’s Boutique, a fashion-forward shop that offers chic styles at affordable prices. I’m creating a clean, modern, mobile-first design that gives the brand a fresh online presence and makes browsing easy and enjoyable. The project has been a lot of fun to work on so far, and I’m looking forward to sharing more as it comes together.
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Active Directory(1)
Ariel Ignacio's avatar
Ariel Ignacio
Philippines
Expert on Windows Server, AWS, Azure AD, and Office 365
Expert on Windows Server, AWS, Azure AD, and Office 365
Cover image for Active Directory Management
Active Directory Management
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Cover image for CCTV configuration and maintenance
CCTV configuration and maintenance
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Cover image for Microsoft 365 Support
Microsoft 365 Support
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Active Directory(1)
Web Orbit's avatar
Web Orbit
Lagos, Nigeria
Creating Stunning Web Experiences ⭐️
Creating Stunning Web Experiences ⭐️
Cover image for Boerboel Directory
Boerboel Directory
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Cover image for Call A Nurse - Health & Wellness
Call A Nurse - Health & Wellness
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Cover image for Call A Nurse - Health & Wellness
Call A Nurse - Health & Wellness
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Cover image for Student Housing Directory - Brilliant Directory
Student Housing Directory - Brilliant Directory
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Active Directory(1)