Expert Customer Support Manager for Online Healthcare Platforms

Expert Customer Support Manager for Online Healthcare PlatformsExpert Customer Support Manager for Online Healthcare Platforms

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Anshul Verma

• Jul 2

As a Customer Support Manager at AirMail Services (AMS), I managed end-to-end customer support for an online medication ordering platform, providing assistance through phone, email, and live chat.

My responsibilities included handling customer inquiries, processing medication orders, resolving payment and delivery issues, coordinating with internal teams, and ensuring timely communication throughout the customer journey. I focused on delivering accurate, empathetic, and efficient support while maintaining high service standards.

This experience helped streamline support workflows, improve response consistency across multiple channels, and contribute to a positive customer experience in a fast-paced healthcare environment.

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EA Eidrak

• Jul 3

Good experience for social media Management And Promotion Expert and I'm here to Provide My Service and Help people grow and find success in any way I can. Feel free to contact me

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FutureForm Studio

pro

• Jul 2

Email Marketing Automation Systems for E-commerce & SaaS Growth This presenting a complete email marketing system for e-commerce and SaaS brands. This work demonstrates responsive HTML email development, automated customer journeys, segmentation logic, campaign optimization, and performance-focused reporting.

The visual highlights the full workflow from strategy and design to automation and analytics, including welcome emails, product recommendations, abandoned cart recovery, special offer campaigns, and purchase completion flows. It also shows platform experience across Klaviyo, Retail Rocket, Brevo, Mailchimp, Shopify, Omnisend, Zapier, n8n, and Google Sheets.

The goal of this portfolio piece is to show how our team builds clean, scalable, and conversion-focused email systems that improve engagement, recover revenue, and support long-term customer retention.