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Mohammed Shakil Mahmud's avatar
Mohammed Shakil Mahmud
Dhaka, Bangladesh
Rockstar General Virtual Assistant & Customer Support Agent.
5.0
Rating
24
Followers
Rockstar General Virtual Assistant & Customer Support Agent.
Cover image for Optimizing E-Commerce Product Listings for Maximum Visibility
Optimizing E-Commerce Product Listings for Maximum Visibility
0
50
Cover image for E-Commerce Store Manager
E-Commerce Store Manager
0
47
Cover image for Reliable Virtual Assistant for Admin Support & Task Management
Reliable Virtual Assistant for Admin Support & Task Management
0
62
Cover image for My First Post
My First Post
1
0
213
Gorgias(3)
Reina Hernandez's avatar
Reina Hernandez
San Jose del Monte City, Philippines
Customer Success & CX Operations | SaaS & eCommerce
$10k+
Earned
2x
Hired
5.0
Rating
25
Followers
Customer Success & CX Operations | SaaS & eCommerce
Cover image for Customer Service Expert for St. Frock
Customer Service Expert for St. Frock
0
24
Cover image for Happy Ambassador for BarkBox Inc.
Happy Ambassador for BarkBox Inc.
0
34
Cover image for Customer Support (Weekends)
Customer Support (Weekends)
0
117
Cover image for Hire an Expert Customer Success Manager for Business Growth
Customer Success Manager
1
0
264
Gorgias(2)
Jelo V✧'s avatar
Jelo V✧
Quezon City, Philippines
Customer Success & Multimedia Expert 🔥
$10k+
Earned
1x
Hired
17
Followers
Customer Success & Multimedia Expert 🔥
Cover image for Boldr. ✧ Senior Customer Advocate for 32 Degrees
Boldr. ✧ Senior Customer Advocate for 32 Degrees
0
17
Cover image for Contra ✦ Customer Support
Contra ✦ Customer Support
0
94
Cover image for UBER ✧ COE Specialist I - Driver Expert
UBER ✧ COE Specialist I - Driver Expert
0
24
Cover image for Audio Engineer (Specializing in Mixing and Mastering
Audio Engineer (Specializing in Mixing and Mastering
1
31
Gorgias(1)
Md. Mahadi Hasan's avatar
Md. Mahadi Hasan
Barisal Division, Bangladesh
WordPress Expert, WooCommerce, SEO and Customer Support
WordPress Expert, WooCommerce, SEO and Customer Support
Cover image for Elevate Your E-commerce Customer Experience
Elevate Your E-commerce Customer Experience & Store Operations 🚀 Struggling to manage live chats, order inquiries, and store workflows while scaling your business? I help e-commerce brands streamline their operations and deliver 5-star customer support. What I can handle for your store: 🎧 Live Chat & Email Support: Fast, friendly, and solution-driven communication. 📦 Order Management: Seamless handling of tracking, refunds, and exchanges. ⚙️ Help Desk Setup: Configuration on Zendesk, Gorgias, Intercom, or native chat apps. 📊 Store Operations: Daily workflows to keep your backend running smoothly. Key Highlights: ⚡ Fast Response Time ⭐ High CSAT & Customer Loyalty ⚙️ Organized & Efficient Workflow Ready to boost customer satisfaction and free up your time? Send a direct message or book a call—let’s talk! #EcommerceSupport #CustomerSuccess #StoreOperations #VirtualAssistant #LiveChat #ShopifyExpert #WooCommerce #ContraFreelancer
0
21
Cover image for E-commerce / WordPress & Shopify
E-commerce / WordPress & Shopify Virtual Assistant Available for Remote Work!! I can assist with: 1. WordPress (WooCommerce) & Shopify Product Listing 2. Product Title & Description Optimization 3. Product Categories, Tags & Organization 4. Basic Product SEO (Image Alt Text & Permalinks) 5. Product & Collection Setup 6. SKU, Pricing & Product Data Entry 7. Custom Metafields & Product Attributes 8. Canva Product Graphics & Banners 9. Catalog Audits & Inventory Updates 10. Data Entry & Administrative Support I’m detail-oriented, organized, and dedicated to keeping your e-commerce store accurate and running smoothly. Feel free to connect or send me a message if you need reliable e-commerce support. #EcommerceVA #WordPress #Shopify #WooCommerce #VirtualAssistant #ProductListing #DataEntry #RemoteWork
0
88
Cover image for Corporate WordPress Website Development for
Corporate WordPress Website Development for Packaging Solutions Developed a professional corporate website for Viggo Pack using WordPress, specifically tailored to showcase industrial packaging solutions. The project focused on creating a clean, trustworthy, and informative user experience. Key features included a structured service/product overview, intuitive navigation for easy information access, and optimized contact forms for business inquiries. The site is fully mobile-responsive, performance-optimized, and built to reflect the brand's professional identity in the packaging industry.
0
47
Cover image for Fast response times and clear
Fast response times and clear communication build real buyer trust for e-commerce brands. 🛒💬 Here’s a quick breakdown of my recent experience delivering dedicated Email & Live Chat Support for AscendBioLabs (https://ascendbiolabs.com/), a US-based e-commerce brand: Handling daily customer interactions isn't just about replying—it's about retaining customers and protecting brand reputation. Key responsibilities & highlights: 🔹 Ticket & Email Management: Resolved daily customer inquiries regarding orders, tracking, and product information with minimal response times. 🔹 Issue Resolution: Handled sensitive requests like exchanges, refunds, and order modifications professionally while adhering to brand policies. 🔹 Customer Retention: Focused on clear, empathetic, and friendly communication to maintain high customer satisfaction (CSAT) scores. 🔹 Zero Missed Queries: Utilized structured ticketing workflows to ensure every single customer received a timely follow-up. Keeping backend operations and customer support smooth allows store owners to focus purely on scaling their business. 📈 📂 Check out my full Portfolio & Available Services here: 👉 [Portfolio Profile / Service Link (https://mahadi-codes.github.io/Wpdeb-Portfolio/)] Need help managing your e-commerce customer support, ticket queues, or store operations? Feel free to send me a direct message! 📩 #EcommerceSupport #CustomerService #EmailSupport #LiveChatSupport #ShopifySupport #VirtualAssistant #EcommerceVA
0
99
Gorgias(2)
Ninah Jackson's avatar
Ninah Jackson
Long Beach, USA
Customer Experience + Ecommerce Consultant
Customer Experience + Ecommerce Consultant
Cover image for MODERNIZE CUSTOMER CARE WITH DATA-DRIVEN INSIGHTS
MODERNIZE CUSTOMER CARE WITH DATA-DRIVEN INSIGHTS
0
7
Cover image for FULL-SCALE CUSTOMER EXPERIENCE SOLUTION
FULL-SCALE CUSTOMER EXPERIENCE SOLUTION
0
15
Cover image for STREAMLINE WORKFLOWS AND ENGAGEMENT WITH AUTOMATION
STREAMLINE WORKFLOWS AND ENGAGEMENT WITH AUTOMATION
0
9
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Gorgias(2)
Detlef Wolter's avatar
Detlef Wolter
Campinas, Brazil
Great support turns customers into your cost-free marketers
Great support turns customers into your cost-free marketers
Cover image for Smylor - Dental Treatment Marketplace
Smylor - Dental Treatment Marketplace
0
9
Cover image for Amazon's DSP Program Time and Attendance Expert - TSM
Amazon's DSP Program Time and Attendance Expert - TSM
0
18
Cover image for Cardino
Cardino
0
17
Cover image for Yubo - User Safety Specialist
Yubo - User Safety Specialist
0
8
Gorgias(1)