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Catt Felton's avatar
Catt Felton
New York, USA
Operations Partner | Chief of Staff | Project & Business Ops
New to Contra
Operations Partner | Chief of Staff | Project & Business Ops
Cover image for Overview Improved scheduling operations and team
Overview Improved scheduling operations and team coordination by designing and implementing a structured workflow system, enabling better visibility, smoother handoffs, and more consistent execution. Context The scheduling function was managing high-volume requests across time zones, with unclear ownership, limited visibility into pending work, and inconsistent handoffs between team members. Role Led the redesign of the scheduling and coordination workflow, working across teams to introduce structure, improve visibility, and create more consistent ways of managing requests. Execution - Designed and implemented an Asana workflow to manage scheduling and broader administrative tasks - Structured request intake, assignment, and progress tracking to improve clarity and ownership - Created SOPs and training modules to support adoption across the team - Partnered with IT to implement a shared inbox and calendar with appropriate access and permissions - Introduced systems to improve information access and ensure smoother handoffs across time zones Outcome Scheduling operations became more structured and easier to manage, with clearer ownership, improved visibility across requests, and smoother transitions between team members. The new system reduced friction, improved tracking, and supported more consistent execution across the team.
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Cover image for Overview Partnering directly with the founder
Overview Partnering directly with the founder of a DJ and audio engineering business as an execution-focused Chief of Staff, supporting both business operations and day-to-day decision-making. Context The business was operating without a formal team, requiring support across multiple areas, including operations, planning, and execution. As the business grows, there is a need for more structure, clearer workflows, and consistent follow-through. Role Close partnership with the founder to organize priorities, build operational structure, and support the day-to-day running of the business. Acts as a central point for both execution and coordination. Execution - Built and implemented systems and workflows to support daily operation - Organized priorities and supported planning across business activities - Managed ongoing operational tasks to ensure consistency and follow-through - Supported the structuring of decisions and next steps - Improved visibility and organization across the business Outcome The business now operates with more structure and consistency, with clearer priorities and stronger follow-through across day-to-day operations. The founder is able to stay focused on core work, while execution and operations move forward more steadily.
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Cover image for Investor Event Planning and Execution: Overview: Co-led
Investor Event Planning and Execution: Overview: Co-led the planning and execution of an international, high-touch investor event, coordinating across internal teams, external partners, and logistics to ensure a seamless and well-executed experience. Context: The event required managing multiple moving parts across timelines, time zones, and stakeholders, with limited room for error and high expectations for delivery. Role: Supported operations and coordination across the full event lifecycle, working closely with leadership and internal teams to organize priorities, manage timelines, and keep all elements aligned. Execution: - Coordinated across internal teams and external partners to align on deliverables and timelines - Tracked progress and maintained momentum leading up to the event, including developing the run of show - Supported logistics planning and execution across key event components - Acted as a central point of coordination to reduce friction and maintain clear communication across stakeholders - Supported on-site execution to ensure a smooth and well-managed event experience
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Cover image for IT Equipment Lifecycle & Inventory
IT Equipment Lifecycle & Inventory Management System Overview Designed and implemented a centralized system to manage IT equipment across a global team, improving visibility, streamlining approvals, and supporting more efficient day-to-day operations. Context The organization had no structured way to track equipment across its global workforce. There was limited visibility into device locations, lifecycle status, or replacement needs, making it difficult to manage inventory efficiently and plan ahead. Role Led the creation of an equipment tracking and lifecycle management system, introducing structure, improving visibility, and establishing clearer processes for managing devices across the team. Execution - Built a centralized database to track equipment across a global workforce - Conducted a full audit to collect and organize device data and ownership - Established lifecycle tracking from purchase through replacement and decommissioning - Defined standards for new equipment (specs, renewal guidelines, approval flow) - Created SOPs to support ongoing management and consistent execution Outcome Operations gained clear visibility into equipment across the organization, enabling more efficient tracking, faster approval decisions, and better planning for renewals. The system reduced manual effort and brought structure to a previously untracked process.
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Zee Perez Canals's avatar
Zee Perez Canals
New York, USA
Strategic Project and Business Management for Success
Strategic Project and Business Management for Success
Cover image for Team Leadership and Training Program Development
Team Leadership and Training Program Development
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Cover image for Technical Solutions Revamp for Improved Client Experience
Technical Solutions Revamp for Improved Client Experience
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2
Cover image for Product and Business: New Endpoint for Efficiency and Savings
Product and Business: New Endpoint for Efficiency and Savings
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2
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Anir Chakravorty's avatar
Anir Chakravorty
New York, USA
Enterprise PMO leader driving AI & global delivery
New to Contra
Enterprise PMO leader driving AI & global delivery
Cover image for Developed and executed structured multi-workstream
Developed and executed structured multi-workstream roadmaps aligning product, engineering, compliance, and operations teams across phased delivery cycles. Established milestone tracking, dependency mapping, and rollout sequencing to ensure predictable execution, executive visibility, and on-time deployment across global initiatives.
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Cover image for Designed and institutionalized executive-level KPI
Designed and institutionalized executive-level KPI dashboards to provide real-time visibility into program health, cross-functional dependencies, and milestone accountability across global initiatives. Established structured reporting cadences that reduced manual status consolidation, improved decision velocity, and strengthened governance at the senior leadership level.
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Cover image for Led global transformation programs at
Led global transformation programs at American Express, Visa Direct, and FDNY - coordinating cross-market delivery and executive governance.
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Cover image for Led go-to-market strategy and enterprise
Led go-to-market strategy and enterprise adoption for an AI-powered microlearning platform delivering role-based training at scale. Secured reseller partnerships, led client demos and onboarding, and aligned cross-functional stakeholders to accelerate time-to-value. Drove expansion across multiple industries, generating $500K in new revenue through structured partner engagement and measurable ROI delivery.
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Gyms Dunbar's avatar
Gyms Dunbar
Linden, USA
Project Manager, Content Creator,Social Media Guru
Project Manager, Content Creator,Social Media Guru
Cover image for Ben Sherman
Ben Sherman
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1
Cover image for Opalescence Salon - 1 year later
Opalescence Salon - 1 year later
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0
Cover image for Mighty Mug
Mighty Mug
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3
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