In order to manage website content, my team redesigned an internal CMS Dashboard within the JPMC website team's Admin Console.

Admin Console: An internal employee experience CMS (content management system)

My Role:

Designed and built homegrown CMS and content dashboard for employee experience website team using Figma

Facilitated usability sessions, research meetings, and designed prototypes under guidance of Experience Leads for clients

Used design artifacts like personas, journey maps, user flows, scenarios, sketches, and wireframes

Presented designs to stakeholders and clients

Project Goals:

Needs to manage content intake

Create new template page

Usable UI

Track content status (test/prod)

Text styling / WYSIWYG

Give users different permissions (RSAM)

Preview page layout

Manage assets (image, documents, files)

Migrate content to prod

Disable/Enable components of a template

Content maintenance

Schedule a publish date and time

Unarchive deleted pages​

End Result: Content Dashboard that allows CW's and contributors to manage and maintain website content also granting editing capability and live updates on changes made to article content