JPMorgan - Design & Build of an Internal Employee Experience CMS
Ariana
Web Designer
UX Designer
UI Designer
Confluence
Figma
Jira
JPMorgan Chase & Co
In order to manage website content, my team redesigned an internal CMS Dashboard within the JPMC website team's Admin Console.
Admin Console: An internal employee experience CMS (content management system)
My Role:
Designed and built homegrown CMS and content dashboard for employee experience website team using Figma
Facilitated usability sessions, research meetings, and designed prototypes under guidance of Experience Leads for clients
Used design artifacts like personas, journey maps, user flows, scenarios, sketches, and wireframes
Presented designs to stakeholders and clients
Project Goals:
Needs to manage content intake
Create new template page
Usable UI
Track content status (test/prod)
Text styling / WYSIWYG
Give users different permissions (RSAM)
Preview page layout
Manage assets (image, documents, files)
Migrate content to prod
Disable/Enable components of a template
Content maintenance
Schedule a publish date and time
Unarchive deleted pages
End Result: Content Dashboard that allows CW's and contributors to manage and maintain website content also granting editing capability and live updates on changes made to article content
