Catt Felton
Operations Partner | Chief of Staff | Project & Business Ops
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Investor Event Planning and Execution:
Overview:
Co-led the planning and execution of an international, high-touch investor event, coordinating across internal teams, external partners, and logistics to ensure a seamless and well-executed experience.
Context:
The event required managing multiple moving parts across timelines, time zones, and stakeholders, with limited room for error and high expectations for delivery.
Role:
Supported operations and coordination across the full event lifecycle, working closely with leadership and internal teams to organize priorities, manage timelines, and keep all elements aligned.
Execution:
- Coordinated across internal teams and external partners to align on deliverables and timelines
- Tracked progress and maintained momentum leading up to the event, including developing the run of show
- Supported logistics planning and execution across key event components
- Acted as a central point of coordination to reduce friction and maintain clear communication across stakeholders
- Supported on-site execution to ensure a smooth and well-managed event experience
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Overview
Improved scheduling operations and team coordination by designing and implementing a structured workflow system, enabling better visibility, smoother handoffs, and more consistent execution.
Context
The scheduling function was managing high-volume requests across time zones, with unclear ownership, limited visibility into pending work, and inconsistent handoffs between team members.
Role
Led the redesign of the scheduling and coordination workflow, working across teams to introduce structure, improve visibility, and create more consistent ways of managing requests.
Execution
- Designed and implemented an Asana workflow to manage scheduling and broader administrative tasks
- Structured request intake, assignment, and progress tracking to improve clarity and ownership
- Created SOPs and training modules to support adoption across the team
- Partnered with IT to implement a shared inbox and calendar with appropriate access and permissions
- Introduced systems to improve information access and ensure smoother handoffs across time zones
Outcome
Scheduling operations became more structured and easier to manage, with clearer ownership, improved visibility across requests, and smoother transitions between team members. The new system reduced friction, improved tracking, and supported more consistent execution across the team.
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IT Equipment Lifecycle & Inventory Management System
Overview
Designed and implemented a centralized system to manage IT equipment across a global team, improving visibility, streamlining approvals, and supporting more efficient day-to-day operations.
Context
The organization had no structured way to track equipment across its global workforce. There was limited visibility into device locations, lifecycle status, or replacement needs, making it difficult to manage inventory efficiently and plan ahead.
Role
Led the creation of an equipment tracking and lifecycle management system, introducing structure, improving visibility, and establishing clearer processes for managing devices across the team.
Execution
- Built a centralized database to track equipment across a global workforce
- Conducted a full audit to collect and organize device data and ownership
- Established lifecycle tracking from purchase through replacement and decommissioning
- Defined standards for new equipment (specs, renewal guidelines, approval flow)
- Created SOPs to support ongoing management and consistent execution
Outcome
Operations gained clear visibility into equipment across the organization, enabling more efficient tracking, faster approval decisions, and better planning for renewals. The system reduced manual effort and brought structure to a previously untracked process.
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