Freelancers using Asana in LagosFreelancers using Asana in Lagos
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Isaac Olukoya's avatar
Isaac Olukoya
proLagos, Nigeria
I Build Revenue Systems That Convert & Retain Customers
$5k+
Earned
3x
Hired
5.0
Rating
17
Followers
I Build Revenue Systems That Convert & Retain Customers
Cover image for AI Automation Workflows That Drive Revenue & Save Time
AI Automation Workflows That Drive Revenue & Save Time
2
3
Cover image for Email Deliverability Audit & Lifecycle Strategy
Email Deliverability Audit & Lifecycle Strategy
3
0
Cover image for End-to-End Clinical Assessment & Marketing Automation System.
$1.4K+ earned
End-to-End Clinical Assessment & Marketing Automation System.
1
6
Cover image for Lifecycle Campaign Redesign and Implementation
Lifecycle Campaign Redesign and Implementation
2
6
Asana(1)
Veronique Chinero Ibeh's avatar
Veronique Chinero Ibeh
Lagos, Nigeria
Customer Support & AI Automation Specialist
New to Contra
Customer Support & AI Automation Specialist
Cover image for Project Overview Designed and implemented a
Project Overview Designed and implemented a structured end-to-end client operations workflow for a photography business to improve booking clarity, protect revenue, and standardize client handling. Mapped the full lifecycle from inquiry to session delivery, including lead qualification, package recommendation, booking confirmation, payment tracking, refunds, cancellations, and reschedule enforcement. Built decision-based workflows to manage deposits, full payments, late cancellations, failed payments, and policy enforcement consistently. Result: clearer internal processes, reduced payment disputes, stronger revenue control, and a more professional client experience.
0
79
Cover image for Behind every smooth customer experience
Behind every smooth customer experience is usually a well-structured operations system most people never get to see. Recently, I mapped out a Customer Support Operations Workflow System designed to help businesses manage inquiries, bookings, cancellations, refunds, and client communication more efficiently. What I enjoy most about this type of work is creating clarity. Instead of scattered responses and inconsistent follow-ups, the workflow creates a clear path for: • handling inquiries • tracking bookings • managing exceptions • reducing missed communication • improving overall client experience I also designed it with automation and scalability in mind, meaning it can easily work alongside tools like Notion, Google Workspace, Slack, HubSpot, Zapier, and other CRM systems. A lot of businesses don’t realize how much time is lost through manual processes until the workflow becomes organized. This is the kind of operational structure I enjoy building and improving. If you work with growing teams, service-based businesses, or customer-facing operations, I’d love to connect. #CustomerSupport (https://www.linkedin.com/search/results/all/?keywords=%23customersupport&origin=HASH_TAG_FROM_FEED) #WorkflowAutomation (https://www.linkedin.com/search/results/all/?keywords=%23workflowautomation&origin=HASH_TAG_FROM_FEED) #OperationsManagement (https://www.linkedin.com/search/results/all/?keywords=%23operationsmanagement&origin=HASH_TAG_FROM_FEED) #CustomerExperience (https://www.linkedin.com/search/results/all/?keywords=%23customerexperience&origin=HASH_TAG_FROM_FEED) #BusinessOperations (https://www.linkedin.com/search/results/all/?keywords=%23businessoperations&origin=HASH_TAG_FROM_FEED) #Zapier (https://www.linkedin.com/search/results/all/?keywords=%23zapier&origin=HASH_TAG_FROM_FEED) #CRM (https://www.linkedin.com/search/results/all/?keywords=%23crm&origin=HASH_TAG_FROM_FEED) #Notion (https://www.linkedin.com/search/results/all/?keywords=%23notion&origin=HASH_TAG_FROM_FEED) #HubSpot (https://www.linkedin.com/search/results/all/?keywords=%23hubspot&origin=HASH_TAG_FROM_FEED) #AdminSupport (https://www.linkedin.com/search/results/all/?keywords=%23adminsupport&origin=HASH_TAG_FROM_FEED) #VirtualAssistant (https://www.linkedin.com/search/results/all/?keywords=%23virtualassistant&origin=HASH_TAG_FROM_FEED) #OperationsSpecialist (https://www.linkedin.com/search/results/all/?keywords=%23operationsspecialist&origin=HASH_TAG_FROM_FEED) #ProcessImprovement (https://www.linkedin.com/search/results/all/?keywords=%23processimprovement&origin=HASH_TAG_FROM_FEED) #SupportOperations (https://www.linkedin.com/search/results/all/?keywords=%23supportoperations&origin=HASH_TAG_FROM_FEED) #AutomationSystems (https://www.linkedin.com/search/results/all/?keywords=%23automationsystems&origin=HASH_TAG_FROM_FEED)
0
19
Cover image for Still managing your business across
Still managing your business across WhatsApp chats, spreadsheets, sticky notes, and forgotten follow ups? That chaos slows growth more than most businesses realize. So I built an all in one CRM + workspace system using Notion, Zapier, and Google Workspace that helps small businesses: • capture and organize leads automatically • manage clients and operations in one place • send automated welcome emails • stay consistent with follow ups • reduce repetitive admin work One workspace. One system. Everything organized. Built by Véronique Chinero Ibeh Operations Specialist | Workspace Setup | Business Automation #Notion #Zapier #BusinessAutomation #CRM #OperationsManagement #SmallBusiness #WorkflowAutomation #SystemsSetup #GoogleWorkspace #NotionCRM #StartupOperations #BusinessSystems #AutomationSpecialist #RemoteOperations #ProductivitySystems
0
27
Cover image for I stopped onboarding clients manually…
I stopped onboarding clients manually… and everything changed. What used to take 30 minutes now runs in the background. No follow-ups No missed steps No manual work Just one form → everything handled automatically. This is what simple automation actually looks like. #Automation #NoCode #Zapier #BusinessSystems #ClientOnboarding #WorkflowAutomation #Productivity #OnlineBusiness #FreelancerLife #DigitalSystems #BuildInPublic #Entrepreneurship
0
21
Asana(1)
Chika Olayoole's avatar
Chika Olayoole
Lagos, Nigeria
Virtual Assistant & Customer Support Specialist
5.0
Rating
3
Followers
Virtual Assistant & Customer Support Specialist
Cover image for This project involved designing a
This project involved designing a fully functional customer support tracking system in Asana for a service-based founder who was struggling to manage tickets spread across emails and DMs. I built the support tracker using Asana’s list view and structured it with clear workflow stages (New, In Progress, Waiting, Resolved), custom fields to track priority and ticket type, and a visual dashboard to monitor support performance in real time. I also implemented automation using Asana rules to create a recurring weekly summary task - ensuring that support reporting became consistent, fast, and effortless. The final system gave the client total visibility and control over their customer support process, with no extra tools needed.
0
25
Cover image for Streamlined Project Management: Timelines, Tasks & Goals
Streamlined Project Management: Timelines, Tasks & Goals
1
24
Cover image for Data Entry and Newsletter Creation
Data Entry and Newsletter Creation
0
10
Cover image for CRM Cleanup & Linkedin Outreach
CRM Cleanup & Linkedin Outreach
0
12
Asana(2)
Ogunya Marvellous's avatar
Ogunya Marvellous
Lagos, Nigeria
Digital Product designer, I design websites and mobile apps.
Digital Product designer, I design websites and mobile apps.
Cover image for Eden Finance Website Design -DeFi
Eden Finance Website Design -DeFi
0
1
Cover image for BackendIM: AI-Powered Backend Development Platform
BackendIM: AI-Powered Backend Development Platform
0
2
Cover image for Nolypay - Making rent payment easier for everyone
Nolypay - Making rent payment easier for everyone
0
2
Cover image for Sub AI Ingredient Substitution Web App Design
Sub AI Ingredient Substitution Web App Design
0
1
Asana(1)
Emmanuel Chinatuka's avatar
Emmanuel Chinatuka
Lagos, Nigeria
Product Manager | Asana Certified Workflow Specialist
Product Manager | Asana Certified Workflow Specialist
Cover image for Asana Workflow Specialist Portfolio | Phoenix Airline Case Study
Asana Workflow Specialist Portfolio | Phoenix Airline Case Study
0
2
Cover image for Dora Technologies Delivery Management Tool Development
Dora Technologies Delivery Management Tool Development
0
3
Cover image for Enterprise Software Development for Blucera
Enterprise Software Development for Blucera
0
1
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Asana(1)