Freelancers using Asana in LagosFreelancers using Asana in Lagos
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Isaiah Oderinde's avatar
Isaiah Oderinde
Lagos, Nigeria
General Virtual Assistant and Operations Specialist
5.0
Rating
22
Followers
General Virtual Assistant and Operations Specialist
Cover image for Asana Certified Automation and Workflow Expert
Asana Certified Automation and Workflow Expert
1
18
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Operations Specialist
1
50
Cover image for Expert Virtual Assistant with 7+ Years of Experience
Expert Virtual Assistant with 7+ Years of Experience
1
43
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Automation and Workflow Expert
1
18
Asana(3)
Oluwasogo Balogun's avatar
Oluwasogo Balogun
Lagos, Nigeria
Web/Product Designer & Webflow Developer
5.0
Rating
21
Followers
Web/Product Designer & Webflow Developer
Cover image for Vim Afya
Vim Afya
1
27
Cover image for AllThatIsKim
AllThatIsKim
1
10
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Acetrail Tutors
1
5
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Gant Digital
0
5
Asana(3)
Veronique Chinero Ibeh's avatar
Veronique Chinero Ibeh
Lagos, Nigeria
Customer Support & AI Automation Specialist
New to Contra
Customer Support & AI Automation Specialist
Cover image for Project Overview Designed and implemented a
Project Overview Designed and implemented a structured end-to-end client operations workflow for a photography business to improve booking clarity, protect revenue, and standardize client handling. Mapped the full lifecycle from inquiry to session delivery, including lead qualification, package recommendation, booking confirmation, payment tracking, refunds, cancellations, and reschedule enforcement. Built decision-based workflows to manage deposits, full payments, late cancellations, failed payments, and policy enforcement consistently. Result: clearer internal processes, reduced payment disputes, stronger revenue control, and a more professional client experience.
0
66
Cover image for A fully automated AI customer
A fully automated AI customer support system built with zero code. Answers customer questions in under 60 seconds — 24 hours a day, 7 days a week, with no human involvement.
0
28
Cover image for Hi, this is a demo
Hi, this is a demo Operations Command Center I built to demonstrate how I manage client visibility, onboarding, follow-ups, and escalation for a lead generation agency. All data here is fictional. The goal of this structure is to ensure nothing falls through the cracks and the founder always has real-time visibility.
0
56
Cover image for This project showcases a structured
This project showcases a structured approach to customer support optimization. It highlights the transformation from disorganized ticket routing and slow response times to a streamlined workflow with clear triage, automation, and SLA compliance. Through workflow audits, process redesign, and KPI tracking, response times were reduced, efficiency improved, and overall support performance became measurable and scalable.
1
89
Asana(1)
Chika Olayoole's avatar
Chika Olayoole
Lagos, Nigeria
Virtual Assistant & Customer Support Specialist
5.0
Rating
1
Followers
Virtual Assistant & Customer Support Specialist
Cover image for Streamlined Project Management: Timelines, Tasks & Goals
Streamlined Project Management: Timelines, Tasks & Goals
1
20
Cover image for Data Entry and Newsletter Creation
Data Entry and Newsletter Creation
0
5
Cover image for CRM Cleanup & Linkedin Outreach
CRM Cleanup & Linkedin Outreach
0
6
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Asana(1)