Freelance Operations Managers in Falls Church

Freelance Operations Managers in Falls ChurchFreelance Operations Managers in Falls Church

Projects People

District of Columbia, USA

Operational Strategy & Process Improvement Expert

Operational Strategy & Process Improvement Expert

Cover image for Revamping Financial Service Operations for Enhanced Advisor Sup…

Revamping Financial Service Operations for Enhanced Advisor Sup…

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Cover image for Strategic Enhancement of an AML Compliance Program

Strategic Enhancement of an AML Compliance Program

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Cover image for Case Study: Strategic Transformation in Compliance Management

Case Study: Strategic Transformation in Compliance Management

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Operations Manager(2)

Optimizing ops, boosting marketing impact, driving growth.

Optimizing ops, boosting marketing impact, driving growth.

Cover image for Case Study: Marketing Strategy for "City Bites"

Case Study: Marketing Strategy for "City Bites"

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Cover image for Case Study: CRM Transformation for “StyleHive”

Case Study: CRM Transformation for “StyleHive”

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Cover image for Case Study: Hiring System Optimization for ShopEase

Case Study: Hiring System Optimization for ShopEase

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Operations Manager(2)

Hileena Gebreyesus

PROCollege Park, USA

Fractional COO for founders ready to scale

New to Contra

Fractional COO for founders ready to scale

Cover image for The leadership team needed clarity

The leadership team needed clarity on ownership and decision-making as the company scaled. I implemented an Accountability Chart in Ninety (EOS) to clearly define roles, responsibilities, and ownership across departments. This eliminated overlap, reduced decision bottlenecks, and created clearer accountability for leadership and team members. Shared here is a snippet of the finalized chart.

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Cover image for Hiring rarely takes too long

Hiring rarely takes too long because of talent. It takes too long because of indecision, unclear handoffs, and broken workflows. This project shows how I redesigned the hiring process to reduce time-to-hire to 10 days by tightening ownership, standardizing steps, and removing unnecessary delays. Sharing a snapshot of that system here.

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Cover image for Recruitment breaks down when too

Recruitment breaks down when too much lives in people’s heads. As teams scaled, I saw the same issues repeat: inconsistent handoffs, unclear ownership, and decisions depending on who happened to be online. So I documented the full recruitment workflow, step by step, into clear SOPs the team could actually use. These SOPs turned tribal knowledge into a repeatable system and reduced friction across recruiting, ops, and account management. Sharing a snippet here from that work.

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Cover image for The company needed to scale

The company needed to scale its SDR team fast, but onboarding was entirely manual. I designed a 7-module SDR training program with clear, repeatable SOPs for all incoming hires. The result: onboarding time reduced by one week and a smoother handoff for leadership. This is one module from the full training build.

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Operations Manager(1)

Melanie Whitney

Remote Business Ops & EA Pro | Systems, Hiring, & Onboarding

Remote Business Ops & EA Pro | Systems, Hiring, & Onboarding

Cover image for Executive Support & Calendar Management for Startup CEO

Executive Support & Calendar Management for Startup CEO

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Cover image for Remote Onboarding Process Development for SaaS Team

Remote Onboarding Process Development for SaaS Team

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Cover image for Remote Onboarding Experience for SaaS Company

Remote Onboarding Experience for SaaS Company

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Operations Manager(1)

Albara Ibn Keith

Washington, USA

Operations Systems Coordinator

New to Contra

Operations Systems Coordinator

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Cover image for Landing Page that I built for my client.

Landing Page that I built for my client.

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Cover image for Here is a recent project that I worked on. In this project, ...

Here is a recent project that I worked on. In this project, I helped rebrand and create a backend system and infrastructure that helped the team's workflow when it comes to organizing, booking, and response times.

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Icon logo breakdown on a previous project I worked on.

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Operations Manager(3)

Olutomi Ibikunle

Falls Church, USA

Operations & reporting support for small teams

New to Contra

Operations & reporting support for small teams

Cover image for Client Onboarding Process Cleanup (Sample)

Client Onboarding Process Cleanup (Sample)

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Cover image for Client Onboarding Process Cleanup (Sample)

Client Onboarding Process Cleanup (Sample)

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Cover image for Operations & Documentation Cleanup — Sample Project

Operations & Documentation Cleanup — Sample Project

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Cover image for How I Approach Operations & Documentation Cleanup When suppo...

How I Approach Operations & Documentation Cleanup When supporting small teams, my focus is always clarity and follow-through. I start by reviewing existing documents, trackers, and workflows to identify gaps, duplication, and friction. From there, I simplify processes, clarify ownership, and document what actually needs to be repeatable. My goal is not to over-engineer systems, but to leave teams with clear processes, organized documentation, and lightweight reporting they can maintain.

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Operations Manager(5)