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Peter Chinaka's avatar
Peter Chinaka
proEdmonton, Canada
Project Delivery, Jira & Automation Specialist
8
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Project Delivery, Jira & Automation Specialist
Cover image for Product Owner at ServiceRocket
Product Owner at ServiceRocket
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Cover image for Agile Product Management at Mozilla MDN
Agile Product Management at Mozilla MDN
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Cover image for AI Lead Qualification & CRM
AI Lead Qualification & CRM Automation I built a production AI system that enriches, scores, and qualifies leads using Apollo, PDL, and Claude AI — writing decisions and talking points back to HubSpot. How It's Used: A Sales Rep creates a HubSpot contact. n8n detects it, enriches via Apollo/PDL, runs Claude AI scoring, writes results back in under 60s. Qualified leads trigger Slack alerts. Key Highlights – 5-agent pipeline: Research, Qualification, Routing, Engagement, Feedback – Parallel enrichment + Claude AI analysis – n8n: HubSpot trigger → Vercel → CRM writeback + Slack – Configurable ICP settings — no code needed Outcomes ✓ End-to-end HubSpot → AI → CRM in under 60s ✓ 4-dimension scoring with feedback loop ✓ Live ops dashboard Stack - Python · Vercel · Supabase · n8n · Claude API · Apollo · PDL · HubSpot · Slack · React
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Cover image for Jira Service Management Optimization Redesigned and
Jira Service Management Optimization Redesigned and optimized Jira Service Management for a FAANG client's service operations environment. Rebuilt JSM workflows, SLA rules, and approval logic tied to Azure AD groups. Integrated Microsoft Teams and Outlook for seamless notifications and cross-team communication. Built automation rules for alerts, user flags, and comment restrictions on closed tickets. Results: ✅ Redesigned SLA rules and approval workflows ✅ Azure AD-based approval logic ✅ Teams & Outlook integration for notifications ✅ Automated alerts reducing manual intervention ✅ Delivered improvements that led to repeat business Tech: Jira Service Management, Azure AD, Microsoft Teams, Outlook, Automation Rules
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