Freelance Customer Success Managers in CaliforniaFreelance Customer Success Managers in California
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LaToya Ali's avatar
LaToya Ali
Menifee, USA
Customer Experience, Tech Support & Automation Specialist
Customer Experience, Tech Support & Automation Specialist
Cover image for Lessons from Building a Support Engineering Team from Scratch
Lessons from Building a Support Engineering Team from Scratch
0
13
Cover image for Integrating Support into the Company Vision
Integrating Support into the Company Vision
0
21
Cover image for How to Tell Stories with Data
How to Tell Stories with Data
0
19
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Customer Success Manager(1)
I'mani Dickey's avatar
I'mani Dickey
San Leandro, USA
Client success & ops that bring structure to your hustle!
5.0
Rating
1
Followers
Client success & ops that bring structure to your hustle!
Cover image for Custom Communication System for Youth Training Business
Custom Communication System for Youth Training Business
0
21
Cover image for Client Payment & Progress Tracker for Sports Training
Client Payment & Progress Tracker for Sports Training
1
0
8
Cover image for Optimized Training Schedules to Boost Attendance
Optimized Training Schedules to Boost Attendance
0
8
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Customer Success Manager(2)
Tina Mendiola's avatar
Tina Mendiola
Visalia, USA
Client Onboarding | CRM Workflow Specialist
$1k+
Earned
1x
Hired
2
Followers
Client Onboarding | CRM Workflow Specialist
Cover image for CRMs and SaaS tools should support the business, not complic...
CRMs and SaaS tools should support the business, not complicate it. I help configure and manage platforms so pipelines, tracking, and documentation align with real workflows. This ensures systems are actually used and provide meaningful visibility.
0
92
Cover image for Successful implementations require clarity, coordination, an...
Successful implementations require clarity, coordination, and follow through. I manage project setup, timelines, and dependencies to ensure clients are launched correctly and internal teams stay aligned. This creates predictable execution and reduces rework during delivery.
0
184
Cover image for Smooth onboarding sets the tone for the entire client relati...
Smooth onboarding sets the tone for the entire client relationship. I help businesses move clients from agreement to confident, active use through structured setup, clear handoffs, and consistent follow-up. The result is fewer bottlenecks, faster activation, and a better overall client experience.
10
312
Cover image for Disorganized workflows slow teams down and create unnecessar...
Disorganized workflows slow teams down and create unnecessary stress. I analyze existing processes and redesign workflows to improve visibility, efficiency, and accountability. The goal is smoother execution, fewer handoffs, and better operational flow.
23
309
Customer Success Manager(2)
Trey Massie's avatar
Trey Massie
Los Angeles, USA
LA based AM keeping clients satisfied and coming back.
New to Contra
LA based AM keeping clients satisfied and coming back.
Cover image for Full scope of the services
Full scope of the services I offer. If you have needs that are adjacent, but not listed and want to see if I am a good match, let's talk!
2
50
Cover image for Showcases the Freelance Services Profile.
Showcases the Freelance Services Profile. Overview of my portfolio and relevant background experience.
2
49
Cover image for Senior Account Manager with 4+
Senior Account Manager with 4+ years owning 350+ client relationships across a $9B portfolio at a large commercial real estate company. Demonstrated past skill in relationship management, cold outreach, client check-ins, and CRM tracking. 
1
96
Cover image for Client Account Management — Keeping
Client Account Management — Keeping Every Account Informed and Every Issue Resolved This highlights my approach to account management and what it actually looks like in practice — not just the title, but the process behind it. At the start of every week, I flag anything time-sensitive first. Deadlines, pending items, anything that needs attention before I can move on. Once those are addressed, I work through the rest of my accounts systematically — using a mix of CRM notes, logged activity, and my own familiarity with each client to know where things stand. When something is unresolved, I don't go quiet. I send a short update so the client is never left wondering, and I loop in the right people internally before anything escalates. Clients shouldn't have to chase their account manager — that's not a relationship, that's a gap. My focus is on clear, proactive communication and making sure nothing slips. Especially when things get complicated — that's when staying calm and direct matters most. This reflects my ability to manage multiple accounts simultaneously without losing track of where any single one stands, and to show up as a resource clients can actually count on.
2
99
Customer Success Manager(3)
Erika Torres's avatar
Erika Torres
San Diego, USA
Customer Success in SaaS
Customer Success in SaaS
Cover image for Account Executive
Account Executive
0
1
Cover image for Customer Success Manager
Customer Success Manager
0
17
Cover image for Customer Experience Associate
Customer Experience Associate
0
14
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Customer Success Manager(2)
Dana Ashley's avatar
Dana Ashley
Monterey, USA
Client experience support for beauty & boutique brands
New to Contra
Client experience support for beauty & boutique brands
Cover image for Inquiry Response & Booking Communication
Inquiry Response & Booking Communication Setup
0
6
Cover image for Client Retention & Experience Journey Title
Client Retention & Experience Journey Title
0
10
Cover image for Service Menu & Client Flow
Service Menu & Client Flow Refinement
0
36
Cover image for Brand Voice & Communication
Brand Voice & Communication
0
14
Customer Success Manager(3)
Ally McCarthy's avatar
Ally McCarthy
Los Angeles, USA
Customer enthusiast & a writer for all seasons.
Customer enthusiast & a writer for all seasons.
Cover image for Troubleshooting the customer journey at Hubtran
Troubleshooting the customer journey at Hubtran
0
6
Cover image for The Voice of Honey
The Voice of Honey
0
9
Cover image for Growing audiences at Staircase Digital
Growing audiences at Staircase Digital
0
12
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Customer Success Manager(2)