Customer enthusiast & a writer for all seasons.

Growing audiences at Staircase Digital
Growing audiences at Staircase Digital

Chief copywriter & creative project manager for data-driven agency. Composed iterative copy tests for all stages of the customer journey. Currently an advisor.

Project Manager
Content Writer
Copywriter
Asana
Buffer
Facebook Ads

The Voice of Honey
The Voice of Honey

Early teammate at Honey (now PayPal Honey!) and hired as the 'voice' of the product & user. Built departments for all things customer and copy.

Customer Success Manager
Operations Manager
Content Writer
Figma
Jira
MySQL

Troubleshooting the customer journey at Hubtran
Troubleshooting the customer journey at Hubtran

Hired to build the foundations for Customer Success. Developed customer onboarding journey and technical documentation to strengthen the customer experience.

Customer Success Manager
Content Writer
Technical Writer
Adobe Suite
Final Cut Pro
Loom