Tendral Health came to us with a platform that connects verified physicians with paid clinical su...Tendral Health came to us with a platform that connects verified physicians with paid clinical su...
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Tendral Health came to us with a platform that connects verified physicians with paid clinical surveys.
They needed a brand identity and product experience that made the offer feel credible from the first screen.
Physicians are busy, skeptical, and putting their professional expertise behind every response. If the product is vague about verification, time commitment, or payout, there is no reason for them to keep going.
So we designed the full experience around clarity:
Sign-in recognizes users as clinicians, with verification and HIPAA messaging visible immediately.
Before a survey begins, physicians see the payout, time commitment, question count, and who’s signed in.
The completion screen puts the earned amount and payout options front and center.
The identity needed to do the same work. Navy and blue establish the clinical, professional feel this audience expects. Orange brings in the human part, the value of a physician’s time and insight.
The result is a brand and product experience that feel like one system, from the first impression through payment.
For Tendral’s users, trust is not something you earn halfway through the flow.
It has to be there before the first question loads.
Credibility is everything for this audience, and the experience feels designed around that reality. Clear value and professional restraint make the offer easier to trust.
I created a lettering system where every letterform represents one of the things designers routinely hear from clients.
The typeface becomes a visual dictionary of bad creative feedback, that proves the statement wrong.
Going with 01, it feels tighter and more intentional while 02 reads a little busy. Clients usually pick the one that looks safe to sign off on, and 01 has that calm confidence. Curious to hear which one won.