I have several years of experience in customer support and managing customer expectations. Most of my experience was at ISPs.

Writing support articles for Open-Source projects approved for free hosting services. Social media and community management.

Content writing for the AArch64 website, an ARM-based hosting service provided by Fosshost for the Open-Source community

Writing portfolio from Espalha-Factos, where I was also one of the editors for the TV and Technology section of the news site