Department Workguides
Onboarding here is:
“sit next to Sharon for a month.”
Great for culture. Risky for everything else.
A lot of teams are running on knowledge that lives in people, not in process.
The way things actually get done is scattered across habits, side conversations,...
“Nobody here can actually explain how this works anymore.”
That’s usually what happens when a workflow grows one fix at a time.
The process still runs — but now the same information gets entered twice, one approval step holds everything up, nobody can easily show what happened...
Today I published my first fixed-scope service: Workflow Clarity & Governance Scan.
I review one complex operational workflow and identify duplicated work, bottlenecks, automation opportunities, verification gaps, and the decisions that must remain under human control.
The client...
One messy workflow can create a surprising amount of drag.
Not because anyone is bad at their job. The drag is usually spread across small things — the same information entered twice, an approval step everything waits on, or a handoff where nobody is quite sure who owns the next...
contra.com
Workflow Clarity & Governance Scan by Brandin Gudmundson
Read more about Workflow Clarity & Governance Scan by Brandin Gudmundson on Contra.
We keep calling projects “done.”
Then somebody else inherits them.
That’s when one word turns into three very different realities:
VERIFIED.
FAILED.
NEVER RUN.
Free handoff checklists are good at the admin: move the files, transfer access, close the invoice.
The harder question is:
...