Customer 360 dashboard: what ops teams actually use daily
Most dashboards look impressive in demos - but real value shows up in daily work
In one of our projects, the ops team needed a single workspace to handle customer requests quickly, without switching between tools
How we replaced 6 Google Sheets with one Retool app
Problem:
The ops team managed orders, inventory, returns, and support across six Google Sheets. Data was duplicated, formulas broke, and reports required manual cleanup. Onboarding new teammates took days