Stone Ross
14 years running companies. $5M+ in storefronts managed.
New to Contra
Stone is ready for their next project!
I used to think the build was the job. Ship the agent, hand over the keys, send the invoice.
Then I was up at 2am with a client's phone line down & no way to tell how long it had been down. It cost me a night & a lot of trust.
Here is the part I had wrong. The thing that kills an...
I have been up at 2am with a client's phone line down & no way to tell how long it had been down. The outage was bad. Having built nothing that would tell me was worse.
Now every agent gets a gate before it answers a real phone. 4 of 4 on unqualified leads. 3 of 3 on abuse...
An n8n automation build, end to end. Trigger to enrichment to action to audit trail, with error handling on every node and failure alerts before a customer ever notices.
The streaming voice gateway. About 1.5 seconds warm to first audio on a custom-LLM WebSocket protocol, one brain across every channel, and zero forked voice logic.
