Stone Ross

I used to think the build was the job. Ship the agent, hand over the keys, send the invoice.

Then I was up at 2am with a client's phone line down & no way to tell how long it had been down. It cost me a night & a lot of trust.

Here is the part I had wrong. The thing that kills an...

I have been up at 2am with a client's phone line down & no way to tell how long it had been down. The outage was bad. Having built nothing that would tell me was worse.

Now every agent gets a gate before it answers a real phone. 4 of 4 on unqualified leads. 3 of 3 on abuse...

New case study. A salon chain was losing calls to voicemail after hours. Now the agent answers, checks the real calendar, books the slot, and pulls in a human when the caller needs one. $4,000 up front and $2,000 a month, closed on one sales call. Nothing went live until the...

An n8n automation build, end to end. Trigger to enrichment to action to audit trail, with error handling on every node and failure alerts before a customer ever notices.