Leading ux research for an AI chatbot implementation.

Provided in depth user research using a variety of methodologies including, user stories, empathy mapping, user personas, IA, user flows, wireframes etc.

Streamlining the mentor booking process within the Margot Community App.

Understanding and addressing pain points among our Bootcamp teachers and why some did not feel the incentive to teach.

I worked in partnership with Element3 to design a new Haemophilia Outcome Management System for the Royal Free Hospital. Replacing legacy data entry processes.

The FileHound Approval Workflow app gives users the ability to search and action documents instantly while on the go.