Vincent Fayle

For those of you designers who are less on the creative side and more on the enterprise / function / technical side - how do we keep up with the movement towards having intro videos on your website / applications for new client work? I'm no charmer on camera but it seems like...

Over 8 years as a full time contractor, I've tried a variety of sales 'strategies' with timing. For a while I responded the second I got a message, then it slowed as I got more busy, then over time I found myself 'padding' my reply time either because I was busy or to create...

In 2025 I've been using a walking pad while on client calls. I can't do much heavy design lifting while using it, but for a call I find it to be a huge win in several ways -

1) Exercise is always good!

2) Massively increases focus - walking + talking makes it much easier to avoid...

Most clients come up with reasons to skip process, best practices, etc. They will say "this one thing we need now" or "this client will be upset" and of course there can be exceptions but over time you will find that the urgency is a thin veil and by holding your ground and...