I helped rethink the first email a fitness coach sends to a new subscriber — turning it from a simple freebie delivery email into a trust-building, conversion-focused experience.
A speculative email strategy and redesign project for Indie Lee, created to practice customer research, email strategy, copywriting, and email design for a beauty/skincare brand.
You can send 10 emails a month, but if the subject line doesn’t create curiosity, the opening doesn’t hold attention, and the CTA doesn’t give people a reason to act…