Webflow Support & Maintenance

Pro

Matt Ward

Contact for pricing

About this service

Summary

I offer Webflow Support & Maintenance, providing ongoing content updates, technical support, and feature enhancements to keep your site running smoothly and evolving with your business. With my service, you'll feel like you have a dedicated team member handling all your site needs—without the cost of hiring in-house. I make it easy for your marketing team to stay focused on growth while I manage the technical details.

Process

1. Initial Consultation

We’ll discuss your current website needs and any ongoing maintenance or updates you require.

2. Routine Content & Visual Updates

I handle regular content changes, design tweaks, and visual updates to keep your site fresh and aligned with your business goals.

3. Ongoing Technical Support

I provide ongoing technical assistance to fix bugs, resolve issues, and ensure your site runs smoothly without any interruptions.

4. New Features & Enhancements

As your business grows, I’ll help you implement new features and integrate third-party tools, ensuring your Webflow site continues to meet your needs.

5. Performance Monitoring

I monitor your site’s performance to address any speed or functionality issues, making adjustments as needed to ensure optimal user experience.

6. Quarterly Check-Ins

Every quarter, we’ll review site performance and plan any necessary updates, ensuring your Webflow site stays aligned with your evolving business.

FAQs

What does your Webflow Support & Maintenance service include?
I provide ongoing content updates, technical support, performance monitoring, and feature enhancements to ensure your Webflow site stays current and runs smoothly. I’m here to help with any updates, issues, or new features you need.
How is this different from your SEO Optimization service?
While my SEO Optimization service focuses on improving your site’s search rankings and performance, my Support & Maintenance service is about keeping your site functional, updated, and aligned with your ongoing business needs. This includes managing content, fixing bugs, and adding new features as needed.
Can I request changes anytime, or is there a fixed schedule?
You can request changes whenever you need them! I offer flexible support, whether it’s regular updates or quick fixes on an as-needed basis.
How quickly can you make changes or fix issues?
I aim to address urgent issues as quickly as possible, typically within 24-48 hours. For less critical updates or changes, we’ll agree on a timeline that works best for you.
Do you offer training for managing updates internally?
Yes! If your team wants to handle some content updates, I can provide training on Webflow’s CMS and how to use the custom components I’ve built. This ensures your team is comfortable making basic changes, building new landing pages, or updating content, while I handle the more complex tasks and technical adjustments.
Will you be monitoring my site’s performance?
Yes, I’ll continuously monitor your site’s performance, ensuring it runs smoothly and making any necessary adjustments to improve load times and user experience.
Can you help me add new features or integrate third-party tools?
Absolutely! Whether it’s adding custom functionality, integrating a new tool, or making your site more interactive, I’ll ensure the new features are implemented seamlessly.
Do you offer monthly or quarterly reports?
Yes, I provide quarterly check-ins to review site performance, address any needed updates, and plan for future enhancements. These reports keep you informed and ensure your site continues to meet your goals.
Can you help me create new landing pages for marketing campaigns?
Yes! I can build flexible, reusable landing page templates and components that make it easy for your marketing team to create new pages quickly and efficiently.

What's included

Routine Content Updates & Visual Tweaks
Keep your site fresh with regular content updates, from new blog posts and images to visual tweaks. I handle all content management, ensuring your site stays current without you needing to dive into Webflow yourself.
Landing Page Creation & Component Management
Need to launch new landing pages or update sections of your site? I create and manage reusable components and landing page templates, enabling your marketing team to quickly roll out new pages with ease and flexibility.
Ongoing Technical Support
If you run into any technical issues, I’m here to help. Whether it's fixing layout problems, troubleshooting errors, or handling unexpected bugs, I ensure your Webflow site runs smoothly and without interruptions.
Feature Enhancements & Custom Integrations
As your business evolves, so should your site. I’ll help you add new features, integrate third-party apps, or implement custom code to extend your Webflow site’s functionality while maintaining its performance.
CMS Management & Content Workflow Assistance
I’ll manage your Webflow CMS, streamlining your content updates and workflows. Whether you’re launching a new campaign or updating multiple pages, I make the process efficient and hassle-free for your team.
Cross-Browser & Device Compatibility Testing
Your Webflow site will be regularly tested across different browsers and devices to ensure it functions flawlessly for all users. I fix any issues that arise to guarantee a consistent, smooth experience.
Performance Monitoring & Adjustments
I’ll keep an eye on your site’s performance, ensuring it loads quickly and runs efficiently. If any performance issues arise, I’ll address them immediately to maintain a smooth user experience.
Emergency Site Fixes
In the event of an urgent issue—such as a page malfunction or site downtime—I provide quick support to get things back up and running as soon as possible, minimizing any disruptions to your business.
Quarterly Maintenance Check-Ins
Receive quarterly check-ins where we review site performance, address any updates, and discuss future needs. This ensures your Webflow site stays aligned with your business goals and evolves as you grow.