Do you want to know the fastest ROI in UX writing?
Fix the error messages.
Here's why:
In 4 of my 10 projects, I rewrote error messages.
Average improvement: 20-40% reduction in related support tickets.
Why this works:
Error messages are the ONLY copy users read carefully.
When things work, they scan. When things break, they READ.
And if your error message is confusing, they email support.
For founders, here's what I want you to do:
Check your top 10 support tickets. How many are about confusing error messages?
That's how you build credibility fast.
I can take a look at your support tickets and help you cut that by 70% if you really care about not losing revenue to error messages. Comment 'Support' and I'll set up our free discovery call where we dig it out!
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Meet Thrive, a wellness tracker.
As a UX Writer/Content Designer, I love exploring writing for a variety of audiences; trauma-based copy, incident copy for ops teams, gaming, Fintech... I have done it all.
...it does require more than skill. I like to think I have skills and a long list of qualities that contribute to my expertise.
....I'm curious;
What do you think should be prioritized with a wellness tracker like Thrive?