Vevivo is a customisable community platform which can be used as a tool by businesses & brands, hobby based communities, religious groups, and student groups who are looking for B2C platforms to manage, retain and expand their communities.
Vevivo is unique as it offers unique feature customisation for communities that cater to their specific needs, because one shoe doesn’t fit all.
challenges
Vevivo had collected data on the usership of their app and noticed there were some areas that needed improvement
Their team wanted to verify some of the assumptions they made, while also learning about new ways they could improve the user experience of certain aspect of their application
The Vevivo team requested a UX audit of their application to ensure that they could validate and compare our recommendations with their data
solutions
We performed a detailed UX audit of the Vevivo application
This included going through all design files and manually testing the app with screen recordings
The final deliverable is a document, with screenshots, that outlines what elements are working well, and what areas can be improved – with recommendations on how to improve those areas
Our teams had a follow-up feedback call, including developers, to go through the audit, and it was great to see that our recommendations and their vision were aligned
Vevivo has taken the audit and began implementing many of the recommendations our team provided