Kseniia Malysheva
Georgia is an incredibly picturesque country that attracts tourists from all over the world. As a result, there are many tour agencies available. Most of them specialize in group tours and operate from small kiosks located in the city center alongside thousands of other similar companies.
Georgia offers a wide range of beautiful places and recreational activities. Visitors can explore mountains, visit ancient fortresses, or embark on backpacking adventures.
However, with group excursions, it can be challenging to experience the entire country. As a tourist, you have little control over the itinerary, as you are often accompanied by 50 other individuals on a bus.
How can you truly explore the country and have a more fulfilling experience? Opt for an individual tour!
Discovery Georgia is being created under the leadership of a Georgian tour guide who has been conducting individual tours for over 8 years. He specializes in single-day excursions to the mountains, showcases ancient mountain villages in multi-day tours, organizes beautiful weddings, and unforgettable Georgian corporate events.
Despite his extensive experience, the guide relied solely on word-of-mouth recommendations, and he did not have a platform to further develop his business.
He did not know which audience he wanted to work for and which tours were offered on the site. My task was to identify the target audience of his tours and their interests, to make a website that will help people choose unique tours for themselves.
To identify the target audience, I conducted research among the guide's acquaintances to determine which countries the majority of tourists came from. The list, in descending order, includes:
Based on this information, we decided to focus on the Russian-speaking audience for two reasons:
Since 2022, Georgia has seen an influx of IT professionals, primarily aged 20 to 40. I conducted a survey among this audience to understand their experience with tours in Georgia, their impressions, and what types of tours they felt were lacking.
Based on the survey results, I made several observations:
Many tour companies in Georgia do not have websites or mobile applications. Some rely solely on Instagram pages. As a result, people have grown accustomed to searching for entertainment options in Georgia not only through search engines but also on social media platforms. Therefore, I am working on creating content for social media platforms. We plan to launch advertising campaigns on these platforms approximately one month after the website's launch.
Among the existing websites, two competitors stand out:
After the analysis, we established the following objective:
Create a website with a catalog of individual tours and compelling advantages.
Specifically, the objectives include:
Additional task: Design a company logo and marketing materials to develop Instagram and Telegram pages.
What comes to mind when we think of Georgia? It's the mountains, the sea, and the Georgian flag. Therefore, most logos incorporate these symbols, making them all look similar.
I thought about other objects that are associated with this country. These include the kvevri (traditional Georgian wine vessels) and mountain roads.
Kvevri is a vessel used to produce authentic Georgian wine since ancient times. Wine is an integral part of the country's culture and heritage. Once you visit Georgia and experience the taste of wine from a kvevri, it becomes an unforgettable memory.
With this in mind, I decided to combine these two iconic symbols of the country to create a unique and distinctive logo.
I created a rough prototype of the website, taking into account all the developed advantages. The prototype was tested with our target audience, and the hypothesis proved to be correct. Unusual excursions, some of which are not offered by competitors, the tour builder feature, and the ability to create events for large groups are what attracted and interested people.
Next, I refined the concept. Below is an example of the flow from the final designs.
Here are the designs of the main screens of the website.
The site has not been published yet. In the future, you will be able to find it by following the link https://discover-georgia.com/ / https://discover-georgia.ru/