Growth-Driven Design for WW Clinic

Ryan Wallace

UX Designer
Product Designer
UI Designer
Figma
Weight Watchers
With the telehealth market rapidly expanding and becoming increasingly competitive, I took on a project to streamline WeightWatchers' medical weight-loss program into a single, unified app. My objective was to create a seamless experience where users could explore, learn about, purchase, and manage their WW Clinic services all in one place. By integrating these features, we aimed to enhance user satisfaction and simplify the overall process.
Key Highlights:
20% boost in clinic signups: Enhanced user engagement led to a significant increase in signups.
60% user pre-qualification: Streamlined eligibility quiz enabled a majority of users to pre-qualify.
Unified app experience: Merged two separate apps into one cohesive platform.
Rapid deployment: Rolled out the new Clinic Tab network-wide just one week after initial launch.
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