Data Analysis and Viz for Streamlining Business Operations

Kay Dhana

Data Visualizer
Project Manager
Data Analyst
Microsoft Excel
Microsoft Power BI
Python

Project Overview

As a Senior Data Analyst, I led a team of data and business analysts to refine business processes by leveraging comprehensive project management and data analysis. Our goal was to derive insights from internal data for senior leadership, enabling informed, data-driven decision-making.

Data Collection and Analysis

I gathered relevant data sources and undertook a meticulous data cleaning process to ensure accuracy and reliability. Utilizing tools such as Python and Power BI, I delved into comprehensive analyses to answer crucial business questions. Some of these included:
Which industry constitutes our largest client base?
Which business segment is generating the most revenue?
How many of our human resources are trained in the latest technologies to serve our clients effectively?
What trends in customer satisfaction can we identify over the last year?
Are there emerging market opportunities we are yet to capitalize on?

Visualisation and Presentation

Visualized analysis results using Power BI Dashboard for clarity and impact. Presented key insights to leadership, directly informing strategic decisions and underscoring the importance of data-driven insights in guiding company direction.

Outcomes

The dashboard I developed dynamically connected to data sources, automatically updating visuals and metrics as data changed, boosting team efficiency by 83%.
These insights prompted leadership to initiate targeted training for over 400 analysts in emerging technologies, leading to significant business growth in strategic areas over the following six months.
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