Solutions for Managing Restaurants

Project goal Managing a business is very complicated work - you must keep an eye on multiple directions simultaneously, have all processes properly set up, and have the proper tools on hand to assist you while monitoring and controlling all moving parts.

We designed a simple CRM system for restaurant businesses that allows customers to automate the management process. It includes all necessary sings for managers and employees for comfort work in one place.

👉 Task – To conduct a discovery phase to identify the main pain points in managing restaurants in Central Asia and identify opportunities and gaps. Based on the research findings, we were to design a new platform to support setting up and scaling of the business

👉 Team – 2 UX/UI Designers, BA

👉 Duration – 3 Months of active work

👉 Scope – SaaS for restaurant management (Saudi Arabia): web app and mobile app

Project сhallenges 🌪️

Our project faces several key challenges that demand meticulous attention and innovative solutions. Firstly, the development of a bilingual system that seamlessly supports both English and Arabic languages is imperative to cater to our diverse user base effectively.

Secondly, adhering to local regulations, particularly those related to salary calculations in the UAE, poses a significant challenge. Navigating the intricacies of these regulations while ensuring compliance is a priority.

Lastly, the project entails complex business logic, especially in the creation of working schedules. Balancing fixed and flexible schedules while accommodating various organizational requirements requires intricate planning and execution.