CUSTOMER SERVICE EXECUTIVE

• Assisted in all areas of administrative work including data entry, receptionist duties, file organization, and also inventory management to ensure all items are always in stock

 Prompt collation of weekly, quarterly and annual departmental reports

 Established weekly/monthly work priorities, to meet goals and strategic plans.

 Handled customer complaints. Collated and analyze customer feedbacks

 Work to improve overall office productivity.

 Supervise operations of company to ensure corporate vision is managed and realized on a day-to-day basis through customer satisfaction

 Participated in Community outreaches with over 1000 populations

 Coordinated all meeting schedules which includes preparation, follow up and internal meeting representation

 Displayed excellent leadership and good communication skills

 Initiated a filing system which increased the efficiency of the documentation process

 Strategize financial, organizational, and commercial success of the company through continual development and improvement

 Ensure up to date documentation of client record