Streamlined E-commerce Start Up Operations.
Olufunmilayo Obilana
Madfit is a Startup that I worked with to streamline the Operational process. From Procurement to Order fulfillment. Managing logistics and ensuring timely delivery to customers while resolving any customer complaint.
Like this project
Posted Sep 10, 2024
Managed a team of customer service representatives to enhance response times and reduce cost, resulting in a 20% increase in customer satisfaction.
Madfit/ Customer Success Manager
Optimized Operations for Manufacturing Firm