Streamlined E-commerce Start Up Operations.
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Project Manager
Customer Support Representative
Operations Lead
Microsoft Office 365
Slack
Madfit is a Startup that I worked with to streamline the Operational process. From Procurement to Order fulfillment. Managing logistics and ensuring timely delivery to customers while resolving any customer complaint.
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Posted Sep 10, 2024
Managed a team of customer service representatives to enhance response times and reduce cost, resulting in a 20% increase in customer satisfaction.
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Project Manager
Customer Support Representative
Operations Lead
Microsoft Office 365
Slack
Madfit/ Customer Success Manager
Optimized Operations for Manufacturing Firm