Problem:

Managing multiple integrations for processing Evidence of Insurability (EOI) claims is challenging for both Fortune 500 companies and SMEs. Handling sensitive Personally Identifiable Information (PII) across dedicated Workday tenants requires secure, efficient data management. Existing systems often struggle with scalability, performance, and the need for accessibility across diverse environments, leading to inefficiencies in claims processing and potential security risks when dealing with PII.

Action:

We built a robust API and Dashboard system tailored for handling EOI claims, ensuring seamless integration with multiple Workday tenants for Fortune 500 companies and SMEs. The API facilitated secure data processing of PII, while the dashboard provided real-time visibility and control over multiple environments. The solution was designed to meet performance constraints, ensuring rapid response times and scalability. Security measures, including encryption and compliance with privacy regulations.

Result:

The implementation of the API and Dashboard system transformed the way EOI claims were processed. Processing times were reduced, enhancing efficiency across multiple environments. The scalable solution managed high volumes of PII securely, with no breaches, meeting performance constraints and compliance standards. Administrators benefited from the real-time dashboard, improving their ability to manage claims and integrations. Overall, the solution improved and reduced overhead costs whilsit allowing for secure access to Workday tenants.