ShopPop is an all-in-one conversational marketing platform for commerce, services, and brands. The application provides products as well as the opportunity to further your business and increase your company sales. It creates chat flows for messages where you and your company can automate a vast amount of sales. When people have a conversation through the automatic ‘bot’ on Facebook, all the data is automatically saved so it can be looked upon at a later date. This application can reveal the possibilities and opportunities your company can take to further your business. Inbox can be used for both Live Chat Support and also filters out chat marketing campaigns. Inbox enables you to reduce your customer handling time by automating your responses and FAQs.

Mobile devices are widely used. I recognized that other customer support apps struggled with making their applications mobile-user friendly. We recognized this fault in other applications and continued to design this Inbox to be mobile-user friendly. It is one of the first customer service inboxes which supports mobile use.

To complete the Inbox experience, we developed user interactions. Not only does this continue to make the application user-friendly, but it also makes it visually appealing.

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