Nordhealth – SaaS Product Design

1. UX Design: Enhancing user experience for veterinarians and clinic staff by analyzing the interactions with the existing platforms. This includes designing intuitive interfaces that make navigation easier and more efficient for the users, to serve pet owners seeking the best assistance.

2. User Journey Workflow Improvements: A thorough examination and optimization of the client journey, from initial contact through appointment booking to billing and invoicing. This process aims to identify bottlenecks and streamline interactions, ensuring a seamless experience that improves client satisfaction.

3. Prototyping and Testing: Development of interactive prototypes to visualize and test design concepts to gather feedback. This iterative process helps to refine designs based on real user input, ensuring that the final product effectively meets the needs of both the veterinary staff and their clients.

These services are geared towards improving the overall functionality and satisfaction of veterinary services through targeted design enhancements.