Customer Experience
0
Customer Support Representative
• Addressed resident and provider inquiries and escalations
• Analyzed user conversations to identify trends and advocate product, policy, and process improvements
• Worked with regional partners to deliver exceptional satisfaction
• Provided training for new hires
• Reviewed CSAT surveys and collaborated cross-functionally to cultivate customer relationships
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Posted Feb 13, 2023
Customer Experience @ Airbnb
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Clients
Airbnb
Tags
Customer Support Representative
User Operations
Customer Success Manager
Customer Success