Kuramathi Maldives
Kuramathi Maldives is a premier island resort offering luxury accommodations, B2B travel partnerships, and exclusive guest experiences to international travelers.
Industry: Hospitality & Resorts
Title: Sales Coordinator
Managed international tour operator accounts, coordinated marketing initiatives, and supported sales growth for the resort
Key Responsibilities:
Managed 100+ international tour operator accounts.
Updated and improved digital marketing materials, boosting website engagement and conversions.
Coordinated 50+ annual familiarization (FAM) visits for travel agents, strengthening partner relationships.
Prepared contracts, proposals, and sales reports to streamline business operations.
Worked cross-departmentally to align guest services, sales, and marketing strategies.
Supported the sales team in organizing trade shows and travel fairs, representing the resort to prospective partners and clients.
Ensured smooth communication between operations, guest services, and sales teams to deliver seamless client experiences.
Tracked and analyzed market trends, competitor offerings, and guest feedback to identify new revenue opportunities.
Provided training and support for junior staff and interns on B2B sales processes.
Technical Skills:
Opera PMS
Booking.com Extranet
Expedia.com Partner Central
Payment Processing Platforms
Microsoft Outlook
Areas of Expertise:
International Tour Operator Relations
B2B Account Management (100+ Accounts)
Digital Marketing Collateral Management
Familiarization (FAM) Tour Planning & Execution
Cross-Departmental Alignment (Sales, Guest Services, Marketing)
Streamlining Operational Workflows
Key Account Client Support
Relationship Building & Retention
0 likes · 8 views · Sep 4, 2025
Sales Coordinator managing 100+ int'l tour operator accounts and leading strategic B2B partnership development.
Timeline
Mar 8, 2015 - Sep 5, 2019
