Kuramathi Maldives is a premier island resort offering luxury accommodations, B2B travel partnerships, and exclusive guest experiences to international travelers.

Managed international tour operator accounts, coordinated marketing initiatives, and supported sales growth for the resort

Managed 100+ international tour operator accounts.

Updated and improved digital marketing materials, boosting website engagement and conversions.

Coordinated 50+ annual familiarization (FAM) visits for travel agents, strengthening partner relationships.

Prepared contracts, proposals, and sales reports to streamline business operations.

Worked cross-departmentally to align guest services, sales, and marketing strategies.

Supported the sales team in organizing trade shows and travel fairs, representing the resort to prospective partners and clients.

Ensured smooth communication between operations, guest services, and sales teams to deliver seamless client experiences.

Tracked and analyzed market trends, competitor offerings, and guest feedback to identify new revenue opportunities.

Provided training and support for junior staff and interns on B2B sales processes.

Opera PMS

Booking.com Extranet

Expedia.com Partner Central

Payment Processing Platforms

Microsoft Outlook

International Tour Operator Relations

B2B Account Management (100+ Accounts)

Digital Marketing Collateral Management

Familiarization (FAM) Tour Planning & Execution

Cross-Departmental Alignment (Sales, Guest Services, Marketing)

Streamlining Operational Workflows

Key Account Client Support

Relationship Building & Retention