Redesign of a Mobile App for an Enterprise company
Humza K
Overview
This was a redesign of an Enterprise company's first mobile app, which was initially built without any involvement from the UX team. It was designed in parity with a desktop app, hence, it is not optimized for mobile usage. We were tasked with revamping the entire app, making it more user-friendly.
Strategy
Our primary goal was to limit the number of features by focusing on strong mobile use cases, like managing bots, as well as getting status updates of all the automations while the user is away from the desktop. In the next phase, separate apps are targeted towards secondary use cases and personas.
Process
Mind Map for Information Architecture
We started off by creating a mind-map diagram to illustrate all the features that would be needed to fulfill the tasks from the workshop.
Mobile Information Architecture
Based on the mind map, we sketched three or four layout explorations for the app. This is the final layout we agreed upon as a team. Once the main navigation was finalized, we adopted a structure similar to the company's desktop app, as users were already familiar with it.
Selected screen from the Final Solution
Unauthenticated User Flow
These screens show the tabs when a user in not authenticated.
Login Flow
Login flow that allows users to enter different URLs because of different API endpoints for on-premises customers
Activity Tab
Activity tab shows all the automations categorized by their status
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Posted Aug 24, 2024
Redesign of a mobile app for an enterprise software company
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