Customer Servive Rep

1. **Customer Relationship Management (CRM) Software:** Utilize CRM software like Salesforce, Zendesk, or HubSpot CRM to manage customer interactions and support tickets.

2. **Communication Tools:** Use phone systems, email clients, and live chat software for real-time customer interactions.

3. **Knowledge Base:** Access internal resources and knowledge base to find information and solutions for customer queries.

4. **Help Desk Software:** Utilize tools like Zendesk, Freshdesk, or Intercom for efficient ticket management and tracking of customer support requests.

5. **Social Media Management Tools:** Monitor and respond to customer inquiries and feedback on platforms such as Twitter, Facebook, and Instagram.

6. **E-commerce Platforms:** If your company sells products online, use e-commerce platforms like Shopify, WooCommerce, or Magento to process orders.