Digital Business Manager

As the DBM (aka Executive Assistant) for SoGreenPack, a 7-figure small business selling eco-friendly paper products, I worked alongside the CEO as the buffer between him and the team. I took care of a 14 person team, across various departments, such as Marketing, Sales, Manufacturing, and Legal. I used tools like Asana, PipeDrive, Slack, Zoom, Loom, and Notion to take care of Client Management, Systems Management, and Project Management for the company.

My work aided in boosting team morale and shifting the team from a loosely connected network of freelancers across the world, into one cohesive unit, all invested in the company's growth. Transitioning the team into Asana helped me to identify bottlenecks, dissatisfaction in freelancers, and allowed me the room to change operations to increase engagement as well as efficiency.