FX App: Simplifying Foreign Currency Applications
Anush | Ex - Freshworks
FX App: Simplifying Foreign Currency Applications for Travel, Education & Healthcare
Client
Confidential (NDA) - Fintech
Challenge
Foreign exchange applications for travel, school fees, and medical expenses are typically manual, confusing, and time-consuming. Customers face regulatory hurdles, multiple in-person steps, and lack of transparency. The client wanted a mobile app that would simplify this process — allowing users to apply for FX, upload documents, make payments, and track applications, while staying fully compliant with banking regulations.
Solution
We delivered a secure and user-friendly mobile app experience:
User Flow & IA — mapped end-to-end journeys for applying for PTA/BTA, tuition payments, medical bills, and professional fees.
UI/UX Design — designed a simple, trust-first interface with clear steps, status updates, and mobile-first usability.
KYC & Compliance — integrated remote identity verification, secure document uploads, and compliance checks aligned with central bank requirements.
Payment Gateway Integration — enabled seamless Naira payments through trusted providers.
Custom Features — live exchange rate calculator, application history, and passport stamping workflow for travel-related FX.
Mobile Development — built for Android with secure backend integration, data encryption, and scalability for future features.
Results / Impact
The app delivered measurable improvements in user and business outcomes:
Simplified Applications — users apply for FX from their phone, reducing manual paperwork.
Transparency — real-time tracking and status updates build trust in the process.
Compliance Ready — fully aligned with central bank rules for FX disbursements.
Operational Efficiency — streamlined workflows save staff time while improving customer experience.
Industry
FinTech / Mobile Banking / Currency Exchange
Tags
Mobile App Design & Development
FinTech UX/UI Design
KYC & Compliance Workflows
Secure Payments Integration
Responsive Mobile Architecture
Data Encryption & Security
Conversion Optimization for Mobile Apps
Financial Services App Design
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Posted Oct 7, 2025
Developed a mobile app that streamlines the process of applying for foreign currency (FX) — covering KYC, payments, and application tracking.
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