📈📲 HYCM - Mobile Customer Portal
Yevheniy Kladov
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Posted Aug 1, 2025
We designed HYCM’s mobile customer portal with a secure, intuitive UX, making account management and trading operations faster and more convenient for users.
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Timeline
Nov 1, 2018 - Oct 1, 2019
Clients
HYCM
The platform for managing trading accounts, accessing tools, viewing financial data, and executing transactions.
📋 We provided
‼️ The request
Design mobile application of web-based customer portal. The design needed to align with HYCM’s brand while ensuring ease of use for novice and experienced traders.
👀 Overview
🎙️ Customer Feedback
Timur Konsky
Former CMO, HYCM
⚙️ The Process
1️⃣ Existing Portal Review: We began by reviewing the web version of the customer portal and understanding its structure and functionality to guide the mobile design.
2️⃣ Structure refinement: We modified the portal’s structure to fit mobile layouts, ensuring an intuitive user experience while maintaining the core features.
3️⃣ UX design: Developed mobile-specific user flows and wireframes, optimizing navigation for iOS.
4️⃣ UI design: We applied a sleek, user-friendly design tailored for mobile, ensuring consistency with the existing portal.
5️⃣ Testing & iteration: Tested the mobile design with users, refining based on feedback.
6️⃣ Handoff: Delivered all design assets and guidelines to the development team for smooth implementation.
