📈🖥️ HYCM - Web Customer Portal
Yevheniy Kladov
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Posted Aug 1, 2025
We redesigned HYCM’s web customer portal with a modern, responsive UX, streamlining account management and trading tasks for faster, smoother user experiences.
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Timeline
Nov 1, 2018 - Oct 1, 2019
Clients
HYCM
The platform for managing trading accounts, accessing tools, viewing financial data, and executing transactions.
📋 We provided
‼️ The request
Redesign a web-based customer portal. The design needed to align with HYCM’s brand while ensuring ease of use for both novice and experienced traders.
👀 Overview
🎙️ Customer Feedback
Timur Konsky
Former CMO, HYCM
⚙️ The Process
1️⃣ Requirements Discussion: After completing the website redesign, we discussed the requirements for the web customer portal with the client.
2️⃣ Structure planning: We analyzed key components and features, defining the portal’s core structure.
3️⃣ UX design: Developed wireframes and user flows to ensure an intuitive account management and trading experience.
4️⃣ UI design: Created a cohesive interface in line with HYCM’s brand identity.
5️⃣ Testing & feedback: Refined the design based on internal and client feedback.
6️⃣ Handoff: Delivered final design assets to the development team, and initiated work on the mobile application for the portal.
