Prout's Directory Platform

Kaye Lam

Kaye Lam

Overview

Prout is a social and support platform dedicated to fostering connections within the LGBTQ+ community to inclusive, affirming service providers across four key areas: Healthcare, Legal, Housing, and Jobs.
They approached Pixel and Code to help build a directory platform that will allow users to submit listings for inclusive critical service providers.

Process & Result

Prout already had a website done previously but it was not working too well, so we based the new website on the structure of the previous site and added more features and functions (like search and filter) and improved on the user interface and user experience.
We made use of custom post types and custom fields to build the backend structure of the platform.
Notable features of the platform include:
Member sign up and login
SMS OTP during registration
User dashboard to update profile and edit submitted listings
Front-end submission forms for listings
Search and filter listings
Different layouts for each custom post type
Reviews for healthcare and legal listings
Admin approval for reviews
Members-only gated website (only certain pages like About and FAQ are public)
… and more!
Note: As Prout is a members-only platform, some of the screenshots below will have redacted information to respect the privacy and integrity of the information listed on Prout.
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Posted Oct 16, 2025

Developed a directory platform for Prout with enhanced features and user experience.