Information architecture, user flows and visual design
Nina McNamara
UX Researcher
UX Designer
Product Designer
Figma
Miro
Notion
Kaluza
Live screens of the Kaluza Portal
User Focus
Energy Retailers (especially Retailer developers/Agents) needed access to Kaluza’s services and a way to fact find out about technical capabilities.
Business Focus
Kaluza needed a central place to house the services, capabilities, technical documentation of their Retail and Demand response platform. This was key in reducing repetitive work, lowering cost to serve and ensuring the Kaluza offering is clear to prospective clients.
Methods & Processes
Information needs mapping, rapid prototyping, B2B research with expert users (Agent & developers), rapid prototyping, Wireframing, Visual design, Product delivery, stakeholder collaboration.
Early Sketches
User flows & Data mapping
High level IA
Outcomes
Clear vision-type for a unified ‘Kaluza experience’