A complete email marketing system designed and implemented for Better Rituals, a US-based wellness and supplement e-commerce. From welcome flows to product launches and content newsletters, every email was built to deliver a consistent, high-quality brand experience — driving conversions, retention, and long-term customer engagement.
Transactional Emails | Better Rituals
The Challenge
For an early-stage e-commerce brand, we needed more than just good-looking emails. The goal was to create a scalable system: automated flows, reusable components, and modular templates that could easily adapt to different campaigns while keeping the brand voice consistent across every touchpoint.
We weren’t just designing emails — we were designing infrastructure for growth and storytelling.
Strategy
Build an email ecosystem that balances automation and flexibility
Create distinct templates for product features, content highlights, and special campaigns
Implement a component-based system for quicker email creation without sacrificing quality
Ensure visual consistency with the overall brand identity and e-commerce experience
Focus on clear hierarchy, readability, and conversion-optimized structure
Product Campaigns | Better Rituals
Single Product vs. Category | Better Rituals
Approach
Flows & Automations:
Complete Welcome Flow onboarding users into the brand story