RESQUE: Digital Towing Response Application

This solution was designed to help motorist in Lagos, Nigeria and by extension other states of the federation have easy access to towing vehicle services with little or no hassle. No one ever plans for a vehicle break down, but these things are bound to happen, The Resque app helps you and vehicle stay protected, by linking you to towing operators as fast as possible at competitive rates depending on the vehicle state. Towing service also come in handy not just during distress, accidents or breakdowns - This service is also available for delivering vehicles and much more.

Phase 1 Mobile Application design for motorist to book towing vehicles from towing operators. Resque Admin: Managing bookings and revenue Landing Page: Application info website

Duration: 5weeks (Phase 1- Driver Mobile App, Admin, Website)

Car breakdown is a usual occurrence, we never can tell when this machines decide to park up - and this can happen anywhere.

Vehicle breakdown causes:

Traffic congestions.

Endangers motorist

Harassments and theft

Causes Accidents etc.


With Resque motorist can avoid the situations, save cost and quickly get out of stressful situations like these above

Simple and user-centred application to enable users(motorists) find towing vans with little or no hassle. The app features 3 main modules - the home, bookings and account modules. Users can book towing vans by submitting simple information, manage active bookings, real-time monitoring, view notifications etc.

The Resque admin platform helps staff manage transactions, different booking states, customers, revenue sharing and many more.

At a glance the dashboard has robust insights showing revenue data, user count, top performing operators and hot spots where a lot of bookings is coming in from.

Admins can approve booking request to initiate merging of customers with towing operators, follow up bookings, over see customer information etc.

The website communicates the value Resque sells to motorists - The Tow service you can trust. The page breaks down the value drivers and operators can get on Resque and a clear call to action to get onboard

In Phase 2, traffic officers (LASTMA – Lagos State Traffic Management Authority) were integrated into the platform to enable on-demand towing bookings on behalf of motorists. This covers real-world scenarios such as illegal parking, accidents, vehicle breakdowns, or traffic obstruction.

We designed a dedicated LASTMA admin portal, modeled after the Resque admin system, allowing traffic officers to track, manage, and monitor towing requests generated from the field in real time.

To support operational oversight, the Resque admin team can seamlessly switch views between the Driver and LASTMA dashboards. This enables independent yet centralized monitoring of towing requests originating from both motorists and traffic officers, improving coordination, transparency, and response efficiency.

Duration - 10 days

Resque set out to remove the friction motorists face during breakdowns, accidents, and towing needs, connecting them to nearby towing operators quickly and at competitive rates. Beyond the core booking experience, the platform grew to support real institutional use, integrating LASTMA traffic officers into a dedicated portal for on-demand towing requests from the field, with the admin team able to monitor both motorist and officer-originated bookings from one system. As Product & Graphics Designer on this project, I led the mobile app, admin dashboard, and landing page design across both phases, balancing everyday usability for motorists with the operational needs of a growing towing network.

Keywords Product design, UI/UX design, visual design, web design, mobile app design, brand design, brand identity, logo design, graphic design, design systems, digital product design, website design, app design, creative direction, typography, visual identity, illustration, marketing design, social media design, presentation design.