Operations Project: Streamlining CRM Processes at Germanportals
Umaima Akhtar Begg
Project Description: As a CRM & Community Manager at Germanportals, I led an initiative to streamline operations by optimizing CRM processes and enhancing communication strategies.
Achievements:
1)I implemented a new CRM system that improved customer data management and reporting.
2)I reduced response times to customer inquiries by 40%, enhancing customer satisfaction.
3)I coordinated with various departments to ensure seamless integration and efficient workflow.
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Posted Jul 18, 2024
As a CRM & Community Manager at Germanportals, I led an initiative to streamline operations by optimizing CRM processes and enhancing communication strategies.
