RAVIN AI - web app for vehicle inspection

claire pons

UX Designer
Product Designer
UI Designer
Adobe After Effects
Figma
Miro
KBC
Rakuten
Hertz
Web app for customer
Web app for customer

My role

since 2021 - main lead product designer
in charge of overseeing the entire product lifecycle, from initial strategy development to user testing, UX design, prototyping, and final UI design.
Responsible for creating new features, and updates for the AI Mobile app.
I revamped the dashboard tool for reviewing car inspections.
I work alongside the development teams, including front-end, back-end, and data science, to bring ideas to fruition.
I conduct qualitative user research to obtain valuable insights and prioritise product development.
I design and maintain the design system.

The background

With the help of AI and computer analysis, users can remotely evaluate the condition of a car and receive an immediate report.
This application is designed as a white-label solution with customisable modular components, making it suitable for a wide range of use cases and meeting various business requirements.
Launch in April 2021, with Toyota Finance USNext release with KBC Group, Hertz US, Buggy, Rakuten Japan, and Sompo planned in 2022-2023.
How it works
How it works
The challenge
AI requires the user to capture their vehicle from a wide angle but also to make close-ups of the damage.
The design challenge is to bring an easy and intuitive experience to the user that takes into consideration the multiple technical constraints (environment not suitable like underground parking, lack of space, AI logic, limitation of web app)

"How might we improve the experience so user feels confident that they have successfully captured their vehicle’s damages and the AI platform gets a high-quality scan?”

A solution that fits for b2c and b2c
A solution that fits for b2c and b2c
Design of the design system from scratch
Design of the design system from scratch
voted as the best inventions 2022 by the Time
voted as the best inventions 2022 by the Time
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